Terrible
I ordered, well in advance for my 7 year old son. Many excuses, at the end of the day no product. I would skip this company as they are unorganized and more so leave children unfulfilled.
By Gerard
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
26 reviews
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OutlandUSA.com is where you go when you need the best gear at the best price. We are an outdoor specialty store who carries the top brands and offers exceptional customer service.
Outland USA (outlandusa.com) has 26 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
26 approved reviews, newest moderated first
I ordered, well in advance for my 7 year old son. Many excuses, at the end of the day no product. I would skip this company as they are unorganized and more so leave children unfulfilled.
By Gerard
Non-existent customer service. I received the wrong size hat and attempted to get a replacement. They refused to even respond to my emails. I finally had to dispute the charges with PayPal and only received a partial refund. Avoid these people at all costs.
By Old G.