I attempted to create an account on…
I attempted to create an account on OurTime and was in the process of completing my profile. I had uploaded three photos when I was suddenly logged out and received a message stating that my account had been blocked. I contacted customer support and was told the account was under review. I was later informed that I had violated a guideline, but no details were provided about which guideline was allegedly broken. I then requested two things: an explanation of the violation and one-time access to my account solely to delete the photos I had uploaded. Both requests were denied, and I was informed that no further emails from me would be answered. Given that personal photos were involved, I found the lack of explanation and refusal to allow deletion of my content concerning.
By Linda L.



