Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
12 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
OurPact is the #1 rated parental control app & family locator for Android. The only parental control app that limits screen time for kids and tracks location across Android devices.
OurPact (ourpact.com) has 12 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
12 approved reviews, newest moderated first
Awful. My son lost his phone just when my yearly account renewed. I tried to install on his new android phone and it failed. I did what the CS rep suggested and it just kept saying that the phone is incompatible. I asked for a refund, having decided to go with Google's family link features. I was denied a refund despite the service not being able to do what it boasts - be compatible with any android phone. Never again with Ourpact.
By Jonathan David B.
Absolutely horrendous doesn’t let me set it up so complicated complete waste of money stay away from this awful company like your product should at least work before you make people pay for this. Worst company or product I have ever consumed STAY AWAY!!!!!!!!!!!
By Charlie R.
So frustrating trying to set up the devices to manage. I've done it a number of times now and each time it's a slow journey with 'installation failed' notices. Why do they make it so complicated!!!
By Mark H.
App rarely works, tried this app recommended by a friend, tried it for months to get it to work properly but it won't. Switched to a different product since.
By Esther C.
