Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
316 reviews
Our Boat HouseSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unique coastal home furnishings that are classic, timeless and comfortable. Your one stop source for quality nautical home decor, slipcovered furniture, rustic dining furniture, summer classic outdoor furniture perfect for a Beach House. Specialty items include custom driftwood tables, shell chandeliers, nautical lighting, beautiful art, rope chandeliers, cottage furniture, pvc rugs and one-of-a-kind accent pieces.
Our Boat House (ourboathouse.com) has 316 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
316 approved reviews, newest moderated first
love, love getting these emails. so many great decorating ideas.
By Sue
Response from Our Boat House· Jun 21, 2017
Thank you for taking the time to provide your feedback! We are happy we can provide you with information and decorating ideas for your new home!
I never placed an order... I called and inquired about a few pieces the woman who answered was rude and rushed me off the phone. I was going to place a decent size order however, after the horrible customer service I received over the phone I decided against it. Word to the wise they have many of the same pieces or comparable pieces on Wayfair.com ;) I will mention, the lights are really neat and original!!!
By Sue
Response from Our Boat House· Jun 20, 2017
Thank you for taking the time to provide your feedback! We apologize that you were not greeted properly on the phone. Customer service is of the utmost importance to us and we value your input! If you haven't finalized your decision we can assure you that we will provide you with our undivided attention and assist with the entire order process. Our lighting is one of our most unique and sought after category of products and we are glad that you liked them as well. Though you may see some products on Wayfair that look similar to ours we can assure you that our quality standards are extremely high and you can always reach a live person on the phone to assist, who as a rule, is very friendly and ready to help. Thank you again for your time and input.
An amazing company! Wonderful service -patient in providing additional information to the client and superb products!
By Susan H.
Response from Our Boat House· Jun 21, 2017
Thank you for taking the time to provide your feedback! Customer service is very important to us and we are happy to hear that your experiences have been positive. We appreciate your business and hope that you will shop with us again soon!
I have ordered from Toronto, Canada and very pleased with help received and my shipment.
By Bev
Response from Our Boat House· Jun 21, 2017
Thank you for taking the time to provide your feedback. We are happy to hear that you had a positive experience. Be sure to tell your friends in Canada about us! We appreciate your business and we hope that you will shop with us again soon!
I have never bought anything from this company but I can tell you they have the best Coastal Collections I have ever seen in one place!!! We recently moved to the Connecticut shoreline and I find this site to be truly inspirational!! Will be buying somethings soon!
By Mary
Response from Our Boat House· Jun 21, 2017
Thank you for taking the time to provide your feedback! We are happy to hear you like our products and look forward to hearing from you when you are ready to furnish your new coastal home!
Love the website. So much so that when I was in FL I went to your store. Great pictures and beautiful decorations.
By Nancy
Response from Our Boat House· Jun 21, 2017
Thank you for taking the time to provide your feedback! We are pleased to hear you love our website and products! We appreciate your business and hope that you will shop with us again next time you are in the area.
Great information and ideas for someone like me, building a home on the water!
By LindaValued C.
Response from Our Boat House· Jun 20, 2017
Thank you for taking the time to provide your feedback! We are happy we can provide you with information and decorating ideas for your new home!
Great decor ideas.
By Valued C.
Response from Our Boat House· Jun 20, 2017
Thank you for taking the time to provide your feedback! We greatly appreciate your business and hope that you will shop with us again soon!
