Grate
There always there when you pick up the phone and call
By customer
Response from OTR Solutions· Nov 4, 2025
We’re always happy to be just a call away whenever you need us. Thanks for sharing and Happy Trucking!
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
483 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With over a decade of service in the transportation industry, OTR Solutions continues to provide innovative freight factoring and technology to carriers and brokers while maintaining a strong emphasis on unmatched customer support. OTR's offerings are designed to help businesses of all sizes succeed in a competitive market.From protecting trucking companies with True Non-Recourse Factoring, aiding brokerages in unlocking working capital, providing fuel discounts with the OTR Fuel Card, same day funding options, business banking for truck drivers through OTR Clutch, and exclusive partnerhip deals, OTR Solutions truly embodies the "solutions" name and has one for everyone.
OTR Solutions (otrsolutions.com) has 483 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
483 approved reviews, newest moderated first
There always there when you pick up the phone and call
By customer
Response from OTR Solutions· Nov 4, 2025
We’re always happy to be just a call away whenever you need us. Thanks for sharing and Happy Trucking!
OTR Solutions provides excellent customer service with every interaction! Processing is prompt and efficient. When I have had problems on my end - they have been quick to resolve them. Everyone I have ever talked to has been, courteous, friendly and above all - knowledgeable! We would highly recommend!
By Deborah
Response from OTR Solutions· Nov 4, 2025
Thank you so much for sharing this! We’re really glad to hear our team’s been helpful, friendly, and quick to jump in when you need support. It means a lot to have your trust and recommendation. Here's to continued partnership!
Fast turn around on processing and payments.
By R&R Cargo Services L.
Response from OTR Solutions· Nov 4, 2025
So glad to know our team’s speed is making a difference for you. Thanks for being part of the OTR family!
Son exelentes ayudan mucho y solucionan son profecionales muy buenosb
By Maricela P.
Response from OTR Solutions· Nov 4, 2025
¡Gracias por tus palabras! Nos alegra saber que nuestro equipo te ha ayudado y brindado un servicio profesional. ¡Seguimos aquí para apoyarte en todo lo que necesites!
Great customer service
By customer
Response from OTR Solutions· Nov 4, 2025
Thanks so much! We’re glad to know you’ve had a great experience with our team. Happy Trucking!
Take care my invoice quick when received its
By Berline st L.
Response from OTR Solutions· Nov 3, 2025
Thanks for the review! We’re happy to hear your invoices are processed quickly and reliably. Happy Trucking!
My team has been fantastic! Nicole, Allysa and the entire team has worked really hard to get us out of a lot of rough patches starting a new trucking business. By factoring or loads prompt and on time, teaching us how to bolt and get cash advances has helped our business tremendously. We have been able to run our own company for two years and a few months with the help and partnership with OtR and our team. Without OTR, I’m not really sure if our company would have sustained.
By All Things T.
Response from OTR Solutions· Nov 4, 2025
We can’t thank you enough for sharing this! Seeing your success and knowing we’ve played a small part in it means the world to our team. Here’s to many more years of growth together 🚚 Happy Trucking!
Always good as expected
By customer
Response from OTR Solutions· Nov 3, 2025
We’re glad to keep meeting your expectations! Thanks for being part of the OTR family. Happy Trucking!