Theresa
Theresa, responded less than 24hrs, so helpful and kind, no issues, no fuss, amazing service! Thank you Theresa! Cheers Peter
By Mr Peter S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,758 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Osmo is listed under Pet Stores.
Osmo (osmo-official.com) has 1,758 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
1,758 approved reviews, newest moderated first
Theresa, responded less than 24hrs, so helpful and kind, no issues, no fuss, amazing service! Thank you Theresa! Cheers Peter
By Mr Peter S.
I emailed customer service to cancel my order within 2 hours after purchase. Osmo responded to my request within 1 hour, and within 24 hours, my order was canceled. Thank you, Osmo.
By Gregory
Great communication
By Steven J.
Good feedback and response to my questions
By David S.
I had a question regarding my order and it was answered very promptly so as of now I am happy although I am still waiting on any tracking data.
By Alastair B.
Question about Osmo product answered incredibly quickly even on a Saturday afternoon. Very impressed and thank you Christian.
By Richard W.
Instructions made all the difference!! Many thanks.
By susan S.
I found when I contacted them they replied very quickly,and responded to my problems. They have been very helpful.
By customer