Easy to place order
Easy to place order
By Juan
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,758 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Osmo is listed under Pet Stores.
Osmo (osmo-official.com) has 1,758 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
1,758 approved reviews, newest moderated first
Easy to place order
By Juan
Hope they live up to their promises!
By LD
Price of object and free shipping
By g. S.
Five Stars. Five Stars.Five Stars.Five Stars.Five Stars.
By Lucinda H.
Very cluncky
By Loren M.
Clear info and directions
By Kathi
Very easy ordering.
By Trent J.
Essentially, it’s an online shop that resells items from AliExpress, Alibaba, or Temu at 10–15 times the original price. After you place an order, they claim the product you saw on Bestgetest.com (their own “review” site) is “out of stock” and send you a “similar product” instead. What you actually receive is cheap junk—nothing like what you ordered. To make things worse, the return costs are entirely your responsibility, even though they sent the wrong item, and the return address is located abroad. They then offer a so-called “35% inconvenience discount,” which still leaves you massively overpaying for a low-quality product. Their strategy also seems to involve posting large numbers of fake reviews—possibly even here on Trustpilot. Just look at the 5-star reviews: many of them sound almost identical and completely lack personality.
By Oana