oshihealth.comReviews of oshihealth.com

Spent less than 4 hours on a few tele-health calls that weren’t helpful. Initially I was billed $200, then got another bill of $700. After paying $900 out of pocket, for in network services, I inquired about $700 my insurance just paid and was told that was only for less than a third of what Oshi is actually charging. I may owe more for calls that started late/ended early and did absolutely nothing to help me.

Oshi is pitched as an insurance-approved provider for virtual GI health support. They do do that, they are real doctors that provide that virtual care. However, their pricing is frankly predatory and despite being partnered with UHC, the bills took over 6 weeks to balance out, when I discovered that they are much more expensive than a real life in-person specialist in the area. I don't know how they get away with it, but I'm glad I waited for the bill to settle out before I kept making the appointments every ~2weeks as they suggested. What a sham.

My experience with Oshi health has been truly wonderful. They have gone above and beyond to try to help me. The physician I see is so kind and encouraging.

The doctor called me instead of video chatted. Didn't even listen to my history told me that I should try a certain drug and I told her that I've tried it before and it didn't work and caused issues. She's still proceeded to prescribe it. I would've definitely avoid it was a five minute phone conversation where I wasn't even speaking.

My experience with Oshi Health was extremely disappointing & left me feeling misled about the true cost of their services. I enrolled because Oshi Health was presented as an in-network virtual care provider through my health insurance. The service was marketed as a convenient and AFFORDABLE way to receive specialized gastrointestinal care. At no point during the enrollment process did I clearly understand that participating in the program would result in thousands of dollars in billed charges and a substantial patient financial responsibility. After my initial appointment, I was shocked to learn that Oshi had billed my insurance for an annual treatment plan costing approximately $2,700. Although insurance paid Oshi more than $1,800 of the claim, I was left responsible for $900 due to my deductible. Had I been clearly informed of these costs beforehand, I would never have enrolled. I immediately cancelled the program & disputed the charges with both Oshi Health and filed an appeal with my insurance company. While the claims were processed according to my insurance benefits, my concern is not how the claim was processed - it is the lack of transparency regarding the financial commitment required before enrollment. After researching further, I found other consumers reporting very similar experiences involving unexpected treatment plan fees & confusion about costs. In my opinion, Oshi Health needs to significantly improve its cost disclosures & ensure prospective patients fully understand the potential financial impact before agreeing to participate in the program. Patients should ask detailed questions about all fees, annual treatment plans, deductible obligations, & insurance billing practices before enrolling - better yet, avoid Oshi Health altogether. I wish I had known the true costs upfront. Oshi has refused to adjust the bill, & my insurance denied the appeal, so now I go to the BBB, Attorney General, & Florida Dept. of Financial Services.