Awesome product
Awesome product, Great communication, Friendly service
By Eddie
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,234 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
OrthoFlexx™ insoles provide the ideal arch support for promoting balance and stability and alleviating foot pain.
OrthoFlexx (orthoflexx.com) has 1,234 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
1,234 approved reviews, newest moderated first
Awesome product, Great communication, Friendly service
By Eddie
I had plantar fasciitis in my left foot which was quite severe. I started using these insoles and it took about 4-6 weeks for the pain to not only stop but it totally disappeared. I still can’t believe it, I couldn’t even touch my heel because of the pain but now it’s back to normal.
By Enrique C.
These are way better than my original orthotic insoles, which were to rigid and gain me a lot of pain.
By kane B.
Customer service was amazing, there was an issue, it was resloved quickly and they went above and beyond. The product is sturdy and well made. Bought them for my son and I will purchase them again.
By Cheryl G.
I fell for the hype. These did not instantly relieve my plantar fasciitis pain. They do not provide enough mid-foot support to relieve pressure on the plantar fasciae. They are way too soft. I get more support by taping my foot using the Low Dye taping pattern.
By Mike E.
Response from OrthoFlexx· Aug 11, 2024
Hi Mike, We are sorry to hear the insoles didn’t work for you. Thank you for your feedback.
The insoles are very comfortable and offer great support which has significantly reduced the discomfort that can build when on your feet throughout the day. I’ll be making further purchases in the future.
By Pete G.
At 72 I've had flat feet my whole life. I got slip in orthopedics many years ago, but they sort of helped but also caused shoes to then misfit and my upper heal would get sore and simultaneously prematurely wear the shoe in the back. With extremely low expectations, I was shocked that my foot and shoe fit when the inserts arrived. It was crazy, but I wanted to keep my shoes on for the first time ever! I was truly surprised and very happy I chose to try them.
By John L.
My son has super flat feet. He tried these and instantly I could see a difference in his walk.
By Jose M.