Helps me walk around for 12 hours
Helps me walk around for 12 hours
By Peter T.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,234 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
OrthoFlexx™ insoles provide the ideal arch support for promoting balance and stability and alleviating foot pain.
OrthoFlexx (orthoflexx.com) has 1,234 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
1,234 approved reviews, newest moderated first
Helps me walk around for 12 hours
By Peter T.
Toller Service, tolles Produkt. Im Internet kann man ja eine Menge Schott kaufen … aber diese Einlagen sind Top! Und der Kundenservice erst recht. ⭐️⭐️⭐️⭐️⭐️
By Andreas Koj K.
Very little support. Cheaply made. No better then arch supports you buy off amazon for $15.
By Paul N.
Response from OrthoFlexx· Feb 11, 2025
We're sorry to hear our insoles didn’t meet your expectations. We understand that not every insole works for everyone, which is why we offer a 30-day money-back guarantee. If they didn’t work for you, we make the return process hassle-free. Please reach out to our support team—we’re happy to help!
These shows at some of the most comfortable I have ever worn. It’s great to spend the entire day in them and have no foot pain or fatigue by the end or the day.
By Glenn B.
I have an order with you and I did not receive the product and brand that you delivered it, it is a theft and you cannot claim or make any kind of refund... you mark on your page that it is delivered and it is not true, be careful it is a big scam......
By Fabiola Izamar Dominguez C.
Response from OrthoFlexx· Dec 17, 2024
Hi Fabiola, We’re sorry to hear about your experience and truly apologize for the inconvenience caused. One of our representatives will contact you within 24 hours to resolve this issue by either issuing a refund or resending the insoles, based on your preference. Thank you for bringing this to our attention, and we appreciate your patience as we work to make things right. OrthoFlexx team.
They are great insoles. Very comfortable. My only complaint would be that they are quite thick so they take up a lot of room in the shoe.
By Abigail W.
Although a couple of their products just didn't work for ME as I had hoped they would, I did find their silicone heel cushions made a huge difference in the stabbing pain in my heel. Also, their customer service is exceptional.
By mark S.
No more pain from my feet, knees and back at all. I felt that after using my orthoflexx. Great relief!
By Joy