OrnateraReviews of ornatera.com

pillow was not suitable and we didn’t receive the refund they promised us

The pillow was shipped, but the delivery went to a home other than mine and I have photo proof and I have been contacting Ornatera for a refund or replacement since March and every time I get the same fake agent name and a promise to get back to me in 24 hours with my refund. I’m in a nursing home and have nothing better to do then send them these multiple emails. On a fixed income $100 is a lot of money. I would advise anyone to buy a Support pillow anywhere else. now they’re having big sales because they’re supposedly going out of business. Bait and switch.

I enjoy using the pillow. It’s helped relieve most of my neck pain.

Trying to adjust to the texture. It’s also hard because I usually sleep with my hand under my cheek. Not sure where to put my arm when your a side sleeper.

Pillowcase was damaged, customer service is the worst. Only contact is by email and I asked for a 40% refund and still waiting for it after more than a few business days. Also pillows aren’t as comfortable as they were promised ro be with what I paid for! Also they keep trying to get you to spend more money after you spent a lot. No wonder it is going out of business. Don’t buy from them!

I have suffered with daily chronic neck and shoulder pain for years. I have slept on this pillow for 2 weeks and no pain. I tried a similar product and in 2 weeks it started flattening during the night. So far, the Ornatera pillow has maintained its structure and lived up to its promise.

Je n habite pas en France. Je voulais faire un retour d un produit (prix 14 euros) et le retour 12 euros ! Il serait bien d envisager un retour gratuit comme beaucoup d'autres le font.

I like the pillow , it was originally for my husband was not big enough for him . I’ve been sleeping well with it .