I am Pleased with the Transaction
I am Pleased with the Transaction There was a few minor hicckups but overall I was very pleased with the Outcome. I will definitely do business with Orion Metal Exchange again.
By Clifford W H.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
226 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Orion Metal Exchange leads the industry by providing transparency with live, competitive online pricing for our products. We aim to be your comprehensive precious metals investment dealer.
Orion Metal Exchange (orionmetalexchange.com) has 226 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
226 approved reviews, newest moderated first
I am Pleased with the Transaction There was a few minor hicckups but overall I was very pleased with the Outcome. I will definitely do business with Orion Metal Exchange again.
By Clifford W H.
Very easy quick service
By Al and S.
I have bought precious metals several times from Orion and have found them to be very helpful and prompt in their service. They have always been able to answer any question I've asked and shipped my orders quickly. They've given me a little extra when my orders have been close to a discount.
By ada
Orion Metal Exchange is professional, responsive and customer focused, and I appreciate the transparency since they post their gold and silver prices on their website. Highly recommend if you are looking to place some of your portfolio into precious metals.
By customer
After reading various reviews of gold and silver investment groups, we decided to go with Orion. Our agent, Michael Charles, has been very good at explaining what the investment vehicle is and how it should be beneficial to our portfolio. Now we simply need to find out if in 3 to 5 years we made the right decision to invest in gold and silver.
By Ellen
Jacob is knowledgeable, open and I was able to confirm his communications. I plan to do more business in the future with him.
By Stephen N.
The sales representative and IRA-rollover administrative staff were extremely courteous and helpful. I gave them a 5-star rating, because they made it clear that the customer's satisfaction is their priority.
By CXCarrillo
Response from Orion Metal Exchange· Aug 9, 2023
Thank you for your review Mr. Carrilo, we look forward to doing business with you in the future :)!
Orion Metal Exchange is a excellent place to open a Gold Ira . Being a first time buyer of precious metals, made me a bit nervous . Jacob was the first person I talked to . Jacob has at least 20 years of experience. He explained to me in great detail of the process, what to buy, and what to expect . All my questions were answered and there were many , Orion metal does a great job and always follows up after you Gold Ira is started . The whole team their does a great job. Griselda does the Ira start up and guides you thru it . Emily does a follow up to make sure all things were done to your satisfaction. She also advises all new customers to call for anything that they still may have questions about.
By Anthony
Response from Orion Metal Exchange· Aug 9, 2023
We appreciate your review Anthony, we are here to assist you with your precious metal needs!