Long time investor.
I have worked with Orion and Jacob for over five years and their service has always been outstanding! Always ready to answer any questions that I have had.
By Mr Michael P.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
226 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Orion Metal Exchange leads the industry by providing transparency with live, competitive online pricing for our products. We aim to be your comprehensive precious metals investment dealer.
Orion Metal Exchange (orionmetalexchange.com) has 226 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
226 approved reviews, newest moderated first
I have worked with Orion and Jacob for over five years and their service has always been outstanding! Always ready to answer any questions that I have had.
By Mr Michael P.
Michelle at Orion Metals was so helpful and guided us through the process of selling some metals to upgrade to other metals. She helped make the process easy for us to navigate and complete the purchase. We appreciate her help and knowledge.
By Sonia H.
Michel was very helpful and knowledgeable and helped me sell my precious metals without hassle or delay
By Shiloh
I decided to diversify my retirement portfolio by opening a precious metals IRA. Jacob and the team at Orion Metal Exchange made the process easy over the phone and online. Their premiums are reasonable and they hooked me up with an IRS-approved depository that has very low storage fees. If or when in the future I decide to add metals to my portfolio or to liquidate those assets, I most certainly will contact Orion Metal Exchange.
By Mark
Orion made it easy and quick to sell my assets. I highly recommend them.
By Adam M.
The service Orion provides with their IRA Department is invaluable. I had no idea what I needed to do to open a Metals IRA. They took the time to explain everything and maintained consistent contact throughout the process. I really appreciated all the assistance I received through two separate purchases.
By SLP
After about 25 to 30 years dealing with Orion Metals, they’ve been very honest, very trustworthy and helped, and every which way very loyal company
By Jeffrey W.
From the first minute I invested in silver then silver and gold I had a tremendous return. Michelle has been very knowledgeable and friendly to me and helped me along in the process. I'm new to precious metals investing and I just transfered more money into a gold IRA account. A happy customer!
By Micki S.