Paid money never got the product
Paid money never got the product. From what I can tell looking them up online, looks like the whole site is a complete scam.
By Aaron S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
58 reviews
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We specialize in unique design and styles. We have a variety of distinctive canvas prints. We want to decorate your home from the inside. Revolutionizing home decor offerings, we appeal to our customers through our high-quality items that personalize y...
Originalframe (originalframe.com) has 58 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
58 approved reviews, newest moderated first
Paid money never got the product. From what I can tell looking them up online, looks like the whole site is a complete scam.
By Aaron S.
Do not order from Original Frame. We tried for many weeks to process a return and got nothing but runaround!! This company, if even legit, is the worst.
By Michael C.
Saved by an inch - I did place the Order - then all of a sudden checked the review and found out that its just a SCAM - company run my a team of scammers ( looks legit - its just an eye wash ) Had to cancel my CARD. THANK GOD that read the reviews of friends out there Thank YOU to everyone who posted their experience .
By AK S.
0 stars!!! I tried to cancel an order the morning after it was placed, after reading nothing but negative reviews about this company. All I received back, was a generic email thanking me for contacting them. I contacted PayPal, where they acted as the go between, and the company responded to them by saying that they couldn't find my order. This morning I get a shipping notification to my email. Shortly after that, another correspondence via PayPal from them saying "To whom it may concern, the customers order has already been shipped." Keep in mind, from the original point of cancellation and correspondence, to the day of shipping was nearly two weeks! I would definitely steer clear of this pitiful excuse of a company!
By Bryan R.
Scam - Its 7 weeks after I paid and ordered pictures. I never received anything. They do not answer calls or respond to emails. I had to place a dispute on my credit card because they have not refunded me or responded to anything! DO NOT ORDER from the company
By Kelly Conboy P.
I have tried multiple times to reach out to anyone about my order!! Each and every time I have gotten an automatic response. I have never gotten anyone (physically)actually tell me anything about an status update on my order. I am beyond disappointed and disgusted with this company. It has been over two months since I have placed my order!! At this point in time I want my money back. This company is highly unprofessional, Irresponsible, unorganized, dishonest and dysfunctional. I won't be recommending any of my family or friends about them.
By Tiffany
Same issue as others. Wish I read these reviews first. Ordered on 5/30 and pictures arrived today, 8/3. The title of them included the word FRAMED and the photo showed them hung as frameless (but on wood presumably). Although I ordered NO FRAME, I expected that meant no visible separate frame around the edges like other frameless pictures I've purchased elsewhere. Instead I got rolled up garbage that is useless. After waiting over 2 months for this junk, I'm chalking it up to throwing away the money rather than be further aggravated trying to return them and likely having the company win with the product back and me without a refund. DO NOT ORDER FROM THIS MISLEADING COMPANY!
By Consumer
I wish I could give them 0 stars this company is the worse did not get what I expected. Please do not order from this company. They do not answer the phone they are now using covid 19 as an excuse. I order my picture 2 months ago I am just receiving it today rolled up in a package with no frame
By Erica L.