OriginalframeReviews of originalframe.com

Alert - Scam Never received my order Very unsatisfied!

I don’t understand the terrible reviews! This is certainly not a scam! My project came on time, in perfect shape and is a great addition to our home. Absolutely love it and think that my order was handled extremely well with outstanding communication and the package was more than adequately protected to ensure no damage.

This company is a scam. Be careful. They don’t respond. They mark package delivered but it was never delivered and no way of contacting them. They don’t provide a phone. Email only and you will never get a response!

This company is a total scam. I ordered framed prints and paid for them. After about 3 months they finally showed up but just the canvas only. Over the next couple months of emails back and forth they deemed I got what I paid for despite sending screenshots of their website pricing, my confirmation, and pics of what I received. Then they just stopped responding.

Bought something that came NOT as expected. Tried to return. They are impossible to contact and when they eventually respond weeks later (email only as phone wont connect you), they fail to address issue and refuse to supply the return shipping label as stated in the return policy. Obviously, they figure the shipping will cost too much to get you to return. ZERO stars Avoid completely

I bought 2 5 panel animal canvas paintings and they just arrived exactly what I expected… I would have given this site a 5 star rating but only issue I found was long ship times 3 months to arrive and literally no customer service via email or phone call Other than that! Great product and what I expected Thanks -Tim

Worst company ever! I ordered back in 2020 and order was delayed because of the whole covid situation at the time. Its 2022 and I still have not received my order. They charged my card though, bunch of scammers. DO NOT ORDER FROM THEM!

The item looks good on their site but when it's arrived and looks so cheap for the price I paid for the painting. I had sent numerous email and left several voicemails asking for return label to return the item and never received their response to the email and no phone calls. from this seller. Therefore, I disputed with my credit card to request for refund since I'm not getting their return label to return the item. I feel this business is practice unethical and bad customer service.