Ordering.co - www.Ordering.co ReviewsReviews of ordering.co

The customer service was wonderful. This is the best platform than other delivery competitors.

Mi empresa trabaja con Ordering desde hace varios años y puedo decir que no pudimos escoger mejor. El soporte que el equipo de Ordering nos brinda es el mejor que una empresa puede pedir. Gracias

We hired this company last year. They took our money and provided the lamest support you can get. They offer you a trial period (money back guarantee) through which you can barely get started. They want to charge for everything all the step to launch time, after 4 months we never got to lunch a functional app and lost our money. Their CEO is super rude and cocky. None of the white label was done properly. They went into our company email accounts when we gave them access to our server to test the domain configuration... It was terrible! Another thing I didn't like is that they delete the posts from your help forum where people are complaining. In fact you deleted all our reviews and issues posted. IN RESPONSE TO YOUR REPLY: I can post every single email we exchanged. I will prove with dates that their service never got to a valid testing point. I have emails from the second month where we still ask for proper DOMAIN white label set up. Do you want me to post them here? or will they accept their flaws once and for all? They want to turn this review into a marketing pitch. They think that's going to work? We can see behind the lies. We are giving this business niche a second shot now. In fact the screenshot they provided, if you go there you can download fully functional apps right now. Unlike their solution we were able to get that setup in a few days. If anyone needs a replacement of ordering.co we can advise you on how to get set up quickly from our provider by following the link to the site they posted here with the screenshots of our company. We lost interested in their solution and lost the chance to get a $900K investment because of their incapacity to deliver a solution for us. That is a great medal they carry. Fortunately, we don't depend on investors right now. Thank you for that :) And they never listen to feedback. They haven't learn the lesson in over 2 years and they never will. if you want to risk you investment go there. I'l be glad to advise them on how to provide proper support and how to appreciate and leverage our client's feedback. In fact you can find many beginners guide about UX (User Experience) online. The best sample of how they handle their Public Relations is that they picked a fight over this review instead of reaching out and trying to amend the bad experience we had. ==== RESPONSE After many reviews now they are finally changing their tone. Now, that's progress. However they insist on their lies: I've evidence to proof that we paid 4 months. If Trustpilot allows it, we can post screenshots. We're not blaming them for not launching any business in the pass, there are many other white-label services out there that anyone can use to launch a service like that with far more features but we are here to talk about them not us. So we are recently revisiting this niche to help local businesses thrive and gain some extra visibility. We felt the responsibility in our hearths to come out and help like we've always wanted to do. If you like we can create a full discussion here, and publish the video where they go into our servers and into our emails and evidence of the deleted forums where we point out the poor support and how they remove the ones they don't like. We're simply pointing the truth of how they made us lose money and time so that whoever joins them is prepared for that. We truly hope they get well served, maybe, who knows. This is not a good time to waste money. Maybe with Covid-19 they're more willing to help others. That's what the Trustpilot reviews are for, for all the good and bad. I'm sorry you feel like you deserve a good review when you don't. We also want to apologize for not posting this review earlier but we totally dismissed the idea for years and until recently we realized many businesses are struggling to stay afloat and want to provide some help. We're not angry at them or their company, in fact we are very grateful to have learn which companies you can trust or not. I just want to inform the consumers so that they know who they are dealing with to save them a headache, but anyone is free to experiment. They so want to turn this into a marketing pitch for their company, but when we care about finding the truth we take our time to read these reviews at full. I just remembered another thing that sucks with Ordering.co white-label and that is that if you are late one day on payment they will disable your entire solution and send to hell your white-label until you pay, taking the opportunity to reveal their brand under your own domain. Has anyone else have that happened? The minimum courtesy there would be to show a generic message or simply disable the domain mapping. And it took them about 3 days to release our domain after we cancelled our subscription. Is funny to see how they are paying people to post nice things here.

GREAT PLATFORM AND GREAT CUSTOMER SERVICES

Really impressive platform! Well thought out! Their support is also good!

Amezing team

Great team, easy to work with and excellent service! Would recommend anyone to use them. These guys offer a lot, and if they don't have it yet they can make it happen.

Great feedback, team is honest on the capabilities on what could be done and not. Feedback were also given on time.