Working with Ordering has been an enriching experience
Working with Ordering has been an enriching experience! With Alonso's and Ernesto's help together with their team we managed to smoothly set up and roll out ideal delivery applications for our customers, partner restaurants and couriers. System is very straight-forward and easy to manage; interface and user experience of the apps are great. I need to emphasize that the team was very supportive and attentive throughout our partnership. All-in-all, I highly recommend Ordering when it comes to delivery software!
By Omari
Response from Ordering.co - www.Ordering.co Reviews· Oct 6, 2020
Thank you so much for your words Omari 🙂!
So nice of you!
Your Ordering Team
Ordering.co Review
Ordering.co is an excellent platform that integrates key aspects of the business. This has enabled the coordination of different entities in the Kenyan business space. Highly recommended.
By Desmond T.
They threat me and hack my site. Seriously
Contact them a week ago in order to find a solution for my online delivery site. After a few coversations with tha sale team i inform them that i finally pick up a different solution. Then the conversation with their sale became very stange.... Seriously they threat me that i will go to jail if dont switch from another platform to their Ordering.co beacause the other platform is no secure, i will have gpdr issue etc Seriously ! And then they hack, as they mention my site, and stole all my users data and paswords. I dont know if they did or not...
Here are the email :
Antonis -
15:00 (16 minutes ago)
I forget to mention that they provide apps well. Already buy it and my team customize it : LINK OF AN ANOTHER PLATFORM
THEIR RESPONSE :
XXXXXXX from Ordering xxxx - ordering.co>
14:55 (21 minutes ago)
to me
Sorry but your script is hackable did you know that?
I can see your database. in the EU you are can go to jail for this
---
XXXX from Ordering
14:59 (19 minutes ago)
to me
I have now your users and the passwords. Your drivers App has no real time tracking, and you can not group driver, and put preparation time to carry more than one order
Antonis -
you have my users and passwords ?
XXXX from Ordering @ordering.co
15:00 (1 hour ago)
to me
Of course
XXXX from Ordering @ordering.co
15:00 (1 hour ago)
to me
I am happy to review your company and tell your users they should NOT save any data in your system
By Antonny
Response from Ordering.co - www.Ordering.co Reviews· Oct 19, 2020
Update on reply: 19.10.2020 from Co-Founder
Dear Antonis,
Here is Alonso one of the Founders of Ordering.co
I hope you are having a wonderful day, and I hope you had a nice weekend!
I am replying because I saw that it is the third time that you edited the same review.
I have checked your cased personally, and I could not find any data of you as a customer with an existing account with us.
It would great if we can connect so we clarify the issue that you had or so we can help in any other way.
Here are some proposals:
- We can connect over Google Meet with the complete VIP Sales-Team.
- We can connect over the LiveChat, we are over 16 hours per day online ready to help you.
- You can join us to our daily Sales-Conference, we do this from Monday - Friday.
- We can build a WhatsApp group or in any other channel so we can discuss with your team and our team.
- If you want a private conversation with me, sure, I am glad also to talk to you. Here is my e-mail alonso(at)ordering.co
Remember, we are a solution-based company and our vision is to help not only existing customers but any person who needs assistance to become successful!
I invite you also to the Ordering University, it is 100% FREE. I am sure you will enjoy it.
Always glad to help you, Antonis!
I wish you success in all the projects you have or that you plan ahead.
Best regards,
Alonso
Co-Founder
--------------------
Dear Antonis,
We have already reported the review to TrustPilot since there is no register or information that indicated that you ever been our customer with an active account.
We have requested a copy of your invoice to make sure you are a customer, and the information you sent does not belong to any kind of invoicing system that we use now or in the past.
We searched you name in the database and you do not figure as any purchaser, customer or account holder.
If we can help you in any way we are glad to do it.
Please write to [email protected] or join us on our daily sales and on-boarding conference.
Also, Lora , Ernesto, Agustin and Elliot are in the livechat ready to help you!
We wish you a great day!
Your Ordering Team
Ordering is a great sales platform for…
Ordering is a great sales platform for any kind of business to sell online. Fast and professional support service. Ordering team is easy to talk and ready to help anytime.
By Valentina M.
Best full digital solution ever and best customer care experience
The time i face any tech issues i will find Eliot along my way to get things fixed and it always happen that made me satisfied, thank you very much eliot for your always unstoppable support and thank you ordering for the valuable digital solution that i'm really in love with
By Mustafa S.
AMAZING Customer service (Especially…
AMAZING Customer service (Especially LORA) and VERY easy to use interface, two thumbs Up and definitely recommended!
Happy Customer
By Fahim C.
Alsono is the man he just fixed a huge…
Alsono is the man he just fixed a huge app crash and I thought I would have lost everthing. Even though its like midnight over there he still jumped on to fix the issue.
By Joseph S.
Despues de buscar várias plataformas…
Después de buscar várias plataformas withelabel marketplace delivery, consegui ordering.
Ellos tienen todas las funciones que estamos buscando, API robusta, Opensource front end, libertad para hacer integraciones, etc.
Actualmente nuestros modelos de negocios difieren sin embargo uno de los fundadores de la empresa, tuvo la disposición de entender nuestro modelo de negocios para ver de que forma ambas empresas se podrian encajar.
Voy a inciar un periodo de pruebas de la plataforma, en um mes les comento como fue mi experiência, con el software y soporte técnico.