Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
84 reviews
OrCam TechnologiesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to the innovative world of OrCam, where the boundaries of accessibility are shattered, and independence is redefined. With a steadfast commitment to empowering individuals with visual impairments, OrCam has garnered exceptional reviews for its groundbreaking assistive technology.At OrCam, we believe in harnessing the power of artificial intelligence to enhance the lives of those facing visual challenges. Our cutting-edge devices utilize state-of-the-art algorithms and intuitive design to enable seamless integration into daily routines. Whether it's reading printed text, identifying faces, or recognizing products, OrCam's advanced solutions are designed to restore independence and unleash the full potential of every individual.With a multitude of positive reviews from satisfied users worldwide, OrCam's impact speaks volumes. Our technology has empowered thousands to regain control over their lives, fostering a renewed sense of freedom and confidence. By providing real-time feedback and instant accessibility, OrCam has revolutionized the way people with visual impairments interact with the world.Are you ready to experience the transformational power of OrCam firsthand? Join our growing community of empowered individuals and unlock a world of endless possibilities. Explore the exceptional reviews and discover why OrCam is the trusted name in assistive technology. Embrace the future today with OrCam, where every voice is heard, and every vision is realized.
OrCam Technologies (orcam.com) has 84 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
84 approved reviews, newest moderated first
Профессиональная консультация!
By Pakh M.
Response from OrCam Technologies· Mar 25, 2024
Благодарим вас за отзыв о нашей профессиональной консультации! Мы рады, что смогли предоставить вам качественную поддержку. Наша команда всегда старается быть на высоте, чтобы вы получили необходимую помощь и ответы на все ваши вопросы. Если у вас возникнут дополнительные вопросы или вам потребуется дальнейшая помощь, не стесняйтесь обращаться к нам. Мы всегда к вашим услугам!
What made my spirit's great today? What's your customer service? Julia was great. When you have good people like this working for you your bound to go far? I love in this product so far so good.
By Carl G.
Response from OrCam Technologies· Mar 13, 2024
Thank you so much for sharing what made your day great—our customer service. It's heartening to hear that her efforts and demeanor contributed positively to your experience with OrCam. We believe strongly in the power of exceptional customer service and the significant difference it can make. We're thrilled to know you're loving the product, and feedback like yours reinforces our commitment to not only develop innovative solutions but also to ensure the support you receive is of the highest quality. Julia and the rest of our team are dedicated to providing the kind of service that leaves a lasting, positive impression. Your belief in our product and the potential you see in our team mean the world to us. We're excited for the journey ahead and are grateful to have you with us. If there's anything more we can do to assist or enhance your experience, please don't hesitate to reach out.
Sehr netter, kompetente hilfreiche Kontakt hat mir in jeder Situation geholfen. Ich habe sehr viel gelernt in der Zeit einer Fehlerbehebung und würde jederzeit bei auftretenden Problemen den Kontakt wider suchen.
By Margarete J.
Response from OrCam Technologies· Mar 13, 2024
Vielen Dank für Ihr positives Feedback und die Anerkennung unserer Unterstützung. Es freut uns sehr zu hören, dass Sie den Kontakt mit unserem Team als nett, kompetent und hilfreich empfunden haben und dass wir Ihnen in jeder Situation zur Seite stehen konnten. Dass Sie während der Fehlerbehebung viel lernen konnten und sich bei zukünftigen Problemen erneut an uns wenden würden, zeigt uns, dass wir auf dem richtigen Weg sind. Unser Ziel ist es, nicht nur bei der Lösung von Problemen zu unterstützen, sondern auch wertvolles Wissen zu vermitteln, das Ihnen weiterhilft. Bitte zögern Sie nicht, uns bei weiteren Fragen oder Anliegen erneut zu kontaktieren. Wir sind jederzeit gerne für Sie da und freuen uns darauf, Ihnen auch in Zukunft zur Seite zu stehen. Mit besten Grüßen, Das OrCam-Team
We’ve been using OrCam Learn for about 6 months now. It has greatly helped our son, who has dyslexia. A couple of times I had technical issues connecting to the wifi and/or app. I called OrCam and received polite and professional assistance immediately. This last time, I needed help reconnecting to our new router. Max was great walking me through the steps and had it resolved in no time. He also followed up several times to make sure everything was satisfactory. I highly recommend OrCam.
By Scott & Jen S.
Response from OrCam Technologies· Mar 10, 2024
Thank you for taking the time to share your experience with OrCam Learn and the support you've received. We're thrilled to hear how the device has been a valuable tool for your son in his journey with dyslexia. Our mission is to create technology that makes a real difference, and stories like yours motivate us to continue innovating and improving. We're also glad to know that when issues arose, our support team, was able to resolve them efficiently and ensure that your OrCam Learn experience remained positive. Your satisfaction and the continuous operation of your device are our top priorities. Thank you for your high recommendation of OrCam. If you have any more questions, need further assistance, or just want to share more about your son's progress, we're here for you. We look forward to continuing to support your family.
Daniel was most helpful in changing the device language. I thought I had made a wrongful buy, so it was such a relief to receive his assistance. Besides, he made his best in speaking "castellano-the-argentine-way". In short, I've no words so say "thanks"
By Andrea M.
Response from OrCam Technologies· Mar 10, 2024
Thank you for your kind words and for sharing your experience. We're delighted to hear about the support you received and how we went above and beyond, even tailoring his communication to make you feel more comfortable by speaking "castellano-the-Argentine-way." Our team members are committed to providing personalized and effective solutions, and it's heartening to hear that our efforts made such a positive impact on your experience with our product. We understand how crucial it is for our devices to fit seamlessly into our users' lives, including accommodating the language preferences that make our technology more accessible and user-friendly. It's a relief to know that we were able to assist you in changing the device language, ensuring that your purchase met your needs. Please accept our sincerest gratitude for choosing OrCam and for your gracious words. If you have any more questions, require further assistance, or just wish to share more about your experience, do not hesitate to reach out. We're here to support you. Thank you once again for your heartfelt thanks. We look forward to serving you in any way we can.
Excellent response from OrCam customer service. Julia, who made contact with me was so PATIENT, helpful, a delight to have at the other end of the phone.
By Sonia
Response from OrCam Technologies· Mar 10, 2024
We're incredibly grateful for your positive feedback and delighted to hear about your excellent experience with our customer service. The patience, helpfulness, and delightful demeanor reflect the high standards we aim for in all customer interactions. Your acknowledgment means a great deal to us, and rest assured, we will pass on your kind words to the team. It's feedback like yours that motivates us to continue providing exceptional service and support. Should you need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help and look forward to serving you again. Thank you for choosing OrCam.
Orcam is a sneaky crooked not delivering promises about their bull crap device I became a customer after listening to orcam smooth talking sneaky sales agents constantly calling long story short I eventually purchased the the for a 24 months installment plan unfortunately i misplaced my device and i asked if i could receive a replacement until i find my original device i was told know before my 30 day trial had expired mind you I've ordered ready became a customer dealing with these reps overseas that some of them can barely speak proper English all I can I say is I regret becoming a customer and Sunbit is the other department that has literately employs incompetent customer service reps orcam read is horrible just the other day another barely poor speaking English reps calls me up she says to me that she was aware of my problem and that she would be able to help this foolish woman was trying to sell me another device which means i would put myself in debt all over again on account of a misplaced device after lying to me about she could help me I specifically informed her I don't need another installment just help getting me the replacement device until i find the original device They horrible orcam read please becare with this device as well as their sneaky sales agents and crooked customer service based out of Israel I've gotten screwed by or cam read the device is not even close or worth $2000 waste of money
By Tommie R.
Response from OrCam Technologies· Mar 4, 2024
We are truly sorry to hear about the difficulties you've experienced. Our goal is to provide not only innovative products but also supportive and clear communication. Regarding the issue with your misplaced device, we understand how distressing this situation can be. We hear your frustration and would like to look into this further to see how we can assist you better. We take your feedback about the interactions with our sales and customer service team very seriously. We are committed to continuous improvement. We would like to discuss your case personally and find a satisfactory resolution. Could you please provide us with a contact number or email address where we can reach you? Our priority is to address your concerns and provide support in finding your misplaced device or exploring suitable alternatives.
Excellent service and support from the Orcam Customer Success Team.
By Mr O.
Response from OrCam Technologies· Mar 4, 2024
Thank you so much for your kind words and positive feedback. We're thrilled to hear that you received excellent service and support. Our team works hard to ensure every interaction with OrCam is helpful and positive, and knowing we've achieved that with you is very gratifying. Should you need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help! Thank you for choosing OrCam.
