OrCam TechnologiesReviews of orcam.com

Well, I had a problem with my device and it stopped working and it wasn’t showing any of the blue lights of the four blue lights that are at the top of it so I put a case in and Dove responded to my case that I filed and he troubleshoot it the problem and it seemed like it wasn’t gonna work but then after a minute or two it started working again and I just wanna give him five stars or if it’s 1 to 10 I wanna give him a 10 for all of his knowledge and excellence and professionalism and I just wanted to leave this comment regarding Dove!!!

I had a issue with payment so I call the office and left a message the representative Dov return my call today which show excellent service he went above and beyond to solve my problem Thank you

Dov took the time to call me in the US from Israel on a Sunday, to assist me with my wifi connection issue. He gave me some helpful suggestions to try and booked a follow-up call. I tried the troubleshooting tips but they were initially unsuccessful. I sent a message asking if our booked follow-up call could be changed due to a conflict and Dov accommodated my request. When we spoke again, he had me try a different approach and this resolved the issue. Dov ensured that the issue was resolved before closing the case, acting with care and dedication to resolving the problem. I highly recommend! Jeanette

Dov was patient and able to diagnose my problem and come up with a solution. He clearly has an in depth knowledge of the OrCam and how to get the best out of it for users needs. He guided me through set up and pairing skill fully explaining not only OrCam but also iPhone screens and menus. Made a techie virgin feel like a pro!!

I needed assistance with updating my Orcam Read. Dov called me and patiently walked me through the process. I'm not only visually impaired, I'm hearing impaired as well. Dov never made me feel like I was a burden and I came away from the interaction with my Orcam updated and feeling very happy. This is an excellent company with stellar customer service.

Dov was extremely courteous, fully knowledgeable of my OrCam product and, most importantly, able to assist me in quickly resolving the issues I was experiencing with its use.

The customer service was great! Dov was a big help. He returned my call promptly, was friendly, and quickly assisted me with answers.

Orcam support team called several times before getting through to us. They did not give up. Dov, who dealt with our case, finally got to speak to us. He called when he said he would each time, and dealt professionally and patiently with us, giving us confidence in using the Orcam. The problems we experienced were solved without any fuss.