Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
284 reviews
Orant NeonSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Orant Neon is an international brand boasting local operations and design teams in the US, UK, Australia and Singapore. With more than 30 amazing team members spread across our operational centers, we take great pride in our high-quality products and excellent customer support.Our story begins in Singapore, where entrepreneurs Jake and Jess Munday launched an LED neon sign business. Leveraging their experience in product development and social media marketing, the company created custom LED neon signs for local businesses, weddings, and events.The combination of high-quality signs and the ability to custom-design to customers' specific requirements led to explosive growth. Dainel and Johnny Nguyen, e-commerce industry veterans with over two decades of international experience, saw the potential to help the company expand beyond its initial market.As global orders grew, there was a clear need to increase staff and production capabilities. We have grown our teams in the US, UK and Australia by adding tremendously talented LED neon designers, dedicated support staff and friendy sales people to each office.
Orant Neon (orantneon.com) has 284 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
284 approved reviews, newest moderated first
I was skeptical about the quality based on the great deals they were giving at the time. I am very happy with the product I received. The sign looks great. It lights up perfectly and the colors were perfect for my logo. The only thing that I think could be upgraded is the connections for the lights, but those are hidden anyway so it can't be seen when the sign is hung. I great
By Corey
Working with Lindsey at Orant Neon has been a great experience of good customer service and product quality. Orant Neon not only produce great signs but they always make it right. Thank you.
By customer
Our order was perfect. This was a very great experience from the design of our custom logo sign to the delivery. Thank you!
By Jordan K.
The customer service was amazing. But the product that arrived was beautiful. Can't wait to put it up permanently!
By Keith D.
Great product received, plenty of comments from our membership on the addition of this sign. Very easy process, got exactly what we ordered. Easy to install, and looks amazing.
By WY
The mock up I agreed to is not what was delivered. I sent numerous photos of what I received, and what I received is not what the mock up looked like. They gave me the option to receive another sign if I paid another 150 dollars for shipping, I did not want two signs, and was not willing to lose more money. I was not given the option to attach photos, so you could judge the actual sign. Beware of this company, once they send you the product it is yours whether it looks like the mock up or not!
By Robert B.
Super Cool! Customer service was outstanding. For a small nonprofit with an extremely limited budget, this was an incredible experience. I'll be back.
By Ken
The process was easy, professional, and fast for a custom designed sign. The quality is outstanding. I recommend this company. Will be ordering more.
By Russell B.
