One easiest websites to follow…
One of the easiest websites to follow and love the details on your products!! Makes the decision seamless on what to buy
By Linda S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
170 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
OPTP (Orthopedic Physical Therapy Products) is a recognized leader in providing professionals and consumers with orthopedic, physical therapy, rehabilitation and fitness products.
OPTP (optp.com) has 170 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 80 reviews with 5 stars · Clear filters
One of the easiest websites to follow and love the details on your products!! Makes the decision seamless on what to buy
By Linda S.
Order process extremely smooth
By Paul
to saudia arabia about one week
By dr K.
Response from OPTP· Jul 13, 2020
Thank you for your review, Dr. Khaled!
So far, I love your site and product line. My opinion might change if you wind up charging me more for shipping than people who live in the contiguous United States. I live in HI, but we have zip codes, and it doesnʻt cost any more to ship to us that other states. Iʻm currently waiting to see what youʻre going to charge me for a $31 order of three, very light weight items. Even your standard shipping seemed a bit exorbitant to me, but I would be willing to pay it, as long as itʻs not more than shipping to anywhere else in the US. Thank you for providing such a great line of products. I hope you will be fair and reasonable when it comes to shipping. Aloha from Maui, Pamela
By Peemer
Response from OPTP· May 21, 2020
Hi Pamela, Thank you for your input. When we quote shipping for an order, we relay our actual shipping cost to you. We pick and pack the order, put the shipment on the scale and our UPS software tells us our cost to ship the item. Our rates are usually below retail as we get a bit of a volume discount. With that being said, if you have your own UPS or FedEx account that you prefer to use, we are happy to do that as well. In that case, there would be no shipping charge on our end as you would be paying for the shipment through your carrier directly. If you have any other questions, please feel free to contact [email protected]. Thank you! Joel M OPTP
Excellent and video really helped see the product, thanks so much
By Mark W.
Easy website to navigate, quality products, as a PT I love to buy from this business.
By Karin F.
Response from OPTP· Apr 27, 2020
Thank you so much for the kind words, Karin! We truly appreciate your business.
No notice of shipping from USPS, so I had written a poor review through Trustpilot..I did get a response within 5 minutes with a phone number to call...which I did, and the issue was resolved promptly by OPTP representative. Therefore I altered my review of OPTP. Thank You OPTP for your prompt attention once I called.
By Cheri
Response from OPTP· Apr 20, 2020
Hi Cheri, We are sorry for the confusion. Please give us a call at 888.819.0121 so we can look into your order.
Easy shopping, great products and great prices.
By Steve