First time purchaser
very easy to order and friendly website to scroll through. customer service was very polite and efficient
By Joelle K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
170 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
OPTP (Orthopedic Physical Therapy Products) is a recognized leader in providing professionals and consumers with orthopedic, physical therapy, rehabilitation and fitness products.
OPTP (optp.com) has 170 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 80 reviews with 5 stars · Clear filters
very easy to order and friendly website to scroll through. customer service was very polite and efficient
By Joelle K.
This is a great experience! It would be perfect if you offer Free Shipping for a certain amount. Thank you!
By Asuncion P.
I just ordered 3 items. Went relatively smoothly. Can’t wait to get my rollers and cushion! Thank you Susan C
By Susan C.
I have been doing pre-op physical therapy & the practice I go to uses your products. In between appointments I am doing the exercises at home using a belt which actually isn't as efficient & is more difficult. I ordered your Stretch Out Strap a few days ago & it arrived in today's mail. I am so excited. Great product. Great service. Thanks OPTP. I have to go do my exercises now.
By Susan E S.
Response from OPTP· Sep 13, 2021
Hi Susan, Thank you for taking the time to share your experience. We are glad to hear you like the product and hope it works well for you! Joel M. OPTP
Easy to navigate and check out.
By Christopher P.
Easy to navigate and got a discount code too.
By Sue M.
I have a very good experience with OPTP when ordering online. I wish OPTP will have sometimes Free Shipping deals during holidays.
By Asuncion P.
You all were very helpful. I found what I wanted with the agent's advice. I just don't know where the items are coming from and when I'll get it. It would be great to see that on the order like Amazon does. Thanks, Joan
By Joan S.