My experience with the live support was…
My experience with the live support was excellent and beneficial. The team is very committed to resolving any issue that occurs
By Training Academy Admin T.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
326 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Enterprise-grade CRM, built for growing businesses.Ontraport fuels your marketing, sales and support in one place — without the complexity and high costs of traditional all-in-one platforms. Designed for growing businesses, Ontraport combines CRM, marketing automation, payments, email and SMS marketing, forms, landing pages, and memberships in a single connected platform. Any business process. Any customer experience. Anything you envision — it's possible with Ontraport. Your team has its own way of operating, and Ontraport gives you the freedom to create systems your way without code or complex integrations. Start with a template or customize from scratch to build exactly what your business needs. Start your free trial Book a discovery call Visit our site
Ontraport (ontraport.com) has 326 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
326 approved reviews, newest moderated first
My experience with the live support was excellent and beneficial. The team is very committed to resolving any issue that occurs
By Training Academy Admin T.
Support is AMAZING! THANK YOU SAIF! There's a learning curve to Ontraport- but support is right there to help you through. I was having trouble and reached out to support via their chat box and Saif was so helpful- he sent me a zoom link right then and there and he helped me with the automation. 100plus stars for Saif and Ontraport. I'm blown away at what Ontraport can do- so much better than Kajabi! Thank you!
By Esperanza
Ontraport is a robust platform that allows our company to truly excel. All of the support reps I've worked with have been incredibly knowledgeable and kind. Truly a great experience working with the Ontraport team.
By Admin T.
Choosing a CRM can be a dizzying experience - and then actually using the platform even more challenging. I could not give Ontraport higher marks in their support of their customers. Their account managers are only there to support you. The ability to chat with their team is amazing. The ability to set up 15 minute "screen share sessions" is unbelievable. Their Facebook page has loads of helpful people - including the CEO (Landon Ray) himself. I have hired an Ontraport Certified Professional to double check some of my work - she was worth every penny. Just as I need some inspiration, a copy of their magazine "Modern Ontrapreneur" arrives in my mailbox. I could not have launched my business the way I have without the incremental help Ontraport provided.
By Ryan M.
Response from Ontraport· May 27, 2022
Ryan, you've really pulled at our heart strings with this review –– we're honestly just really happy to hear that you've found all of the different resources we offer useful to you and your business. Thanks for letting us know about your experience –– we can't wait to see everything you accomplish with Ontraport. 😎
Their Customer Service goes above and beyond!
By CK
Response from Ontraport· May 27, 2022
Thanks for sharing and for being part of the Ontraport community!
Ontraport consistently overdelivers with it's customer service. I am a huge proponent for this company and it stems from their commitment to ensuring their clients are successful with their product.
By Meagan R.
Response from Ontraport· May 27, 2022
Meagan, thanks for sharing such a positive review. We truly just want our users to succeed with their business goals –– thanks for sticking with us!
Awesome support, I had the pleasure of speaking with Saif... Super fast and answered all my questions! Thank you - You guys are amazing!
By Martin R.
Response from Ontraport· May 27, 2022
Thanks for sharing, Martin. We're happy to have you!
Excellent customer service! Very fast and efficient chat. Thank you!
By Krysta M.
Response from Ontraport· May 27, 2022
We're happy to hear you had a pleasant experience, Krysta! Thanks for the five stars. :)