Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
326 reviews
OntraportSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Enterprise-grade CRM, built for growing businesses.Ontraport fuels your marketing, sales and support in one place — without the complexity and high costs of traditional all-in-one platforms. Designed for growing businesses, Ontraport combines CRM, marketing automation, payments, email and SMS marketing, forms, landing pages, and memberships in a single connected platform. Any business process. Any customer experience. Anything you envision — it's possible with Ontraport. Your team has its own way of operating, and Ontraport gives you the freedom to create systems your way without code or complex integrations. Start with a template or customize from scratch to build exactly what your business needs. Start your free trial Book a discovery call Visit our site
Ontraport (ontraport.com) has 326 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
326 approved reviews, newest moderated first
Today I spoke with Rachel yo assistant with a billing mistake. She quickly fixed that problem and gave me resources to maximize how I use Ontraport. Thank You so much!
By Tiffany N.
Response from Ontraport· Oct 29, 2021
Happy to hear you had a good experience, Tiffany! Thanks for the 5 stars. 😎
Ontraport is great! Honestly they answer any and all questions I have and they have patience for a beginner like me who absolutely has no idea what I’m doing most of the time.
By Tamika G.
Response from Ontraport· Oct 29, 2021
Tamika, we're happy to hear you've had a good experience getting set up with the app! Thanks for sharing. :)
I have to say that the OP customer service team is absolutely the BEST! They are so helpful and have right at hand all the information I need to setup and configure Ontraport to do what I need to run my business. I have to say I have not EVER come across a customer service team that is AS consistently wonderful as this team.
By Tracey L.
Response from Ontraport· Oct 19, 2021
Tracey, we're so happy to hear you've gotten the support you need to get your account up and running! Thanks for sharing your experience with us!
I have been using Infusionsoft along with many different selling tools, affiliate marketing systems and countless integrations in the last 11 years of online marketing, selling info products. Ontraport basically eliminated my need for 12 other systems, and simplified my business in an incredible way. I'm still in the process of migrating every single Wordpress website I own to their Ontrapages drag-and-drop pages (similar or better to BeaverBuilder, FusionBuilder, etc.), but I already feel this is the best business move I've ever made. Their live chat support and customer service has been incredible. I must have asked 100 questions in the last 6 weeks and their live chat is online 99% of the time. I'm blown away.
By Nick P.
Response from Ontraport· Oct 7, 2021
Nick, we seriously couldn't ask for a better review, but mostly we're just stoked that you've found a system that works for you and your business. Can't wait to see everything you accomplish with Ontraport!
I tried at least three other services, and Ontraport has surpassed them all. The customer service is on point — quick, efficient, knowledgeable, friendly, and so very helpful. They've shown me the way on countless occasions. I love that I can create my sales pages in Ontraport and host them in Wordpress. I love their campaigns and all the integrations. It's an intuitive system and the high-quality customer service makes it even better. Thank you!
By Brenda T.
Response from Ontraport· Oct 7, 2021
Brenda, above all else we're happy to hear that you've found a system that works for your business. Glad to hear you've had a great experience – thanks for the five stars. :)
The Ontraport support/customer service team is fantastic! Reliable, accessible, resourceful and tech-savvy. Always ready to help and 100% committed to finding a solution, no matter how long it takes. They care about me as a client. Sometimes it feels as though my business is their business. That’s how seriously they take their work.
By Denise K.
Response from Ontraport· Oct 7, 2021
Thanks for leaving this lovely review, Denise. We certainly take our clients' businesses very seriously, as your success is our success. Thanks for trusting Ontraport with your business!
Every time I reach out to support via the chat I reach someone who is super helpful, patient, and knows their stuff.
By Holly B.
Response from Ontraport· Oct 7, 2021
Happy to hear you've gotten the support you need from our team! Thanks for sharing, Holly!
Detailed, specific, elaborated answers to questions I had. Efficiently solved 2 in a short amount of time.
By Leslie C.
Response from Ontraport· Oct 7, 2021
Love it! Thanks for the 5 stars Leslie!
