On Q Property ManagementReviews of onqpm.com

very great people to work with!

I've worked here for 5 years - - Always great service and does what is right for the client.

As a tenant of theirs for 2+ years, I can say they have been the best Property Management company to deal with. I hope to continue renting from them!

I did not attend the final walk through at the time of my move out and was therefore, completely taken advantage of. The company utilized my deposit to do a total overhaul of the property, rather than address normal wear and tear. I was an excellent renter, took exceptional care of the house and left the house in great condition. I only received $89 of the $1150 deposit. That is taking advantage of the deposit, dishonest and completely inappropriate business practice. I would never recommend this company.

Our daughter worked with Trevor( Property Manager) to rent a townhouse. Already paid $800 deposit and we met him there so he could give her the key to move in. He stood there, did not introduce himself...odd. Our daughters roommate was almost here from Tucson with first months rent. Trevor told us he had an appt. and had to leave. We had already moved things in when he informed us we couldn't move anymore things into the apt. until he got his $. He locked up the apt. and left us standing in the hot July sun for 2 hours. Trevor and Eric ( his Broker) decided we weren't credible enough to leave the key so we could at least move her stuff in before it got hotter. My husband called Eric at On Q Property and he treated him with the same unprofessional, disdain that Trevor did! I know were a black family and I try very hard not to play the RACE card in my dealings but, I wonder if because we're black if race played a part on the decision to lock the doors and leave us waiting outside in the hot July sun. Trevor is unprofessional. rude and has horrible communication skills...Black lives Matter Eric and Trevor, You could have given us the benefit of the doubt.

We moved in three weeks ago to a home we were told was "move in ready". The spare room and master bedroom carpets are filthy and urine soaked! Their maintenance company is, in fact, part of OnQ so the receipts they provided for the cleaning were, in my opinion, bogus and proves nothing. The first day I arrived, I spent THREE HOURS, clearing the back yard of cigarette butts (every few inches all over the yard), petrified dog feces EVERYWHERE, broken glass and plastic, hair ties, foil wrappings...debris and trash everywhere. All of the windows, which were supposedly clean, were so filthy you could write on them. The screens were caked with mud and dirt. So, been cleaning Windows and screens as we try to move in. Had to steam clean the tile and wood flooring which were filthy. The smell in this house is ghastly and nothing I do helps. These people do NOT clean the houses prior to renting...I know because I'm a landlord myself and I know what clean is. I have emailed my " property manager" to see what they will do about these carpets. Someone has allowed an animal to urinate everywhere and if I don't get a fair and reasonable answer, I will go to a supervisor and up from there. However, I believe they're all saying their cleaning the properties, doing the bare minimum, and presenting the bills to the owner. A win win for OnQ. Also, we had the same situation with the leasing agent when we wanted to see the house. We were pressured into handing over the deposit checks to hold the property prior to seeing it. My husband let me know it was dirty (since we moved from another city and I was unable to inspect the property first) but we were ASSURED that all would be clean upon move in. This is not a professional management company and I wonder how many property owning clients know that their tenants are being treated like this. I won't stand for it and they're messing with the wrong person...I will get results, no matter how higj I have to go...right up to the owner. When I mentioned all the negative reviews to the leasing agent prior to moving in to this disgusting house, he attributed it to "disgruntled people who didn't get their deposits back that left their rentals filthy". That's rich.... I will never do business with OnQ again and we are property owners that leave every house we've ever lived in cleaner than when we moved in.

I've inherited a property in Arizona, that is thousands of miles from where I live and was considering selling, but I've found On Q Property Managment. Very communicative since day one and with only one trip we've sorted all the necessary paperwork. Found and qualified for me a very nice tenant, I don't need to worry about anything on my property they take care of all issues. The best of all is the competitive fees they charge for the services they deliver. Thank you On Q Property Managment.

They were very responsive, they quickly addressed the problems that I had and my condo rented in less than a week! They're also very communicative and provide detailed information about everything! Definitely recommended!!.