Fast service
Fast service
By Ellen M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
504 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2012, OnFlooring makes online flooring shopping easy & honest. Premium floating floors from Mohawk, Forbo, Pergo + more trusted brands. No high-pressure sales, just competitive prices with automatic volume discounts. DIY-friendly click-together flooring with Uniclic system. Nationwide delivery via advanced logistics. AccuQuote cart includes all project essentials: flooring, underlayment, transitions & accessories in one streamlined purchase. Plus we offer over 30,000 transition molding strips and trims that are custom-made and precisely color-coordinated to match most major flooring brands, such as Karndean, Mannington, Armstrong, Mohawk, Shaw, COREtec, Happy Feet, Forbo, Southwind, and more. Our trim selection includes end caps, t-moldings, stair noses, treads, and returns, quarter rounds, reducers, and multi-function options.
OnFlooring (onflooring.com) has 504 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
504 approved reviews, newest moderated first
Fast service
By Ellen M.
One carton of several of flooring planks had some edge damage. We will use for planks that will need to be ripped for perimeter planks.
By Norma L Y.
Shipping was very quick and the pick up location was easy & convenient.
By Randi
Great service. Great prices.
By M L.
Great customer service! The transition strips from my order got lost in shipping but Mark was extremely helpful in getting them reordered and sent to me.
By STEVEN
My first order with OnFlooring consisted only of a few transition pieces. The order was delivered in a timely fashion, very well packaged. However, one track piece was missing. This was a relatively simple order, so failing to verify the shipment contents is just poor quality control, and could cause real disruption at the jobsite, and for that a star was deducted. That said, OnFlooring accepted the error and was very attentive in rectifying the mistake, sending the missing piece to me immediately, which was appreciated.
By John P.
I have yet to receive the order I placed several weeks ago
By Bridgette F.
Response from OnFlooring· Oct 8, 2020
There is a temporary disruption in the supply chain for many brands of transition strips. The delays are a combination of Covid-19 related factory slowdowns and shortages of the ingredients used to manufacture the moldings. On top of it all, there is extremely high demand. Most major domestic molding manufacturers like Versatrim, Performance Accessories (Mohawk, Quick Step, Pergo) and others are experiencing delays and disruptions. We apologize for this delay. FEDEX tracking states your package is scheduled for delivery by 10/10
Everything was great except for one minor issue regarding the transition strip being put on back order and no one told me. Meaning I had to delay the job which which didn’t go over well with the customer.
By William