Great Customer Service
Despite a problem with timing from a manufacturer, OnFlooring communicated regularly and made sure that the issue was resolved amicably and to their customer's satisfaction! Very good company to work with!
By Lion C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
504 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2012, OnFlooring makes online flooring shopping easy & honest. Premium floating floors from Mohawk, Forbo, Pergo + more trusted brands. No high-pressure sales, just competitive prices with automatic volume discounts. DIY-friendly click-together flooring with Uniclic system. Nationwide delivery via advanced logistics. AccuQuote cart includes all project essentials: flooring, underlayment, transitions & accessories in one streamlined purchase. Plus we offer over 30,000 transition molding strips and trims that are custom-made and precisely color-coordinated to match most major flooring brands, such as Karndean, Mannington, Armstrong, Mohawk, Shaw, COREtec, Happy Feet, Forbo, Southwind, and more. Our trim selection includes end caps, t-moldings, stair noses, treads, and returns, quarter rounds, reducers, and multi-function options.
OnFlooring (onflooring.com) has 504 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
504 approved reviews, newest moderated first
Despite a problem with timing from a manufacturer, OnFlooring communicated regularly and made sure that the issue was resolved amicably and to their customer's satisfaction! Very good company to work with!
By Lion C.
I was pleasantly surprised at the quality of the stair nosing I received. Exceptional quality, matched my Karndean flooring perfectly. Easy installation for the DIY homeowner. Kudos OnFlooring! Highlyrecommended.
By Bob W.
Best place to purchase your flooring from. Way cheaper than from anywhere else and the process was easy and simple from start to finish. We saved thousands purchasing from this website. Thank you
By Olga V.
I have nothing but great things about my experience. Ordered samples first, then ordered ~5000 sq ft of LVP. My order was timely delivered, no damage to any boxes or planks at all. Very good experience - will definitely check for next project!
By Yuriy
Order was correct as ordered. No delays
By Ken S.
Very quick easy to use a must have for the floor pros.
By james D.
Product was shipped timely. I was not timely picking it up so I reached out to.them on Christmas Eve afternoon by email, asking them to give me a few more days to pick it up. They responded within 30 minutes that it would not be a problem. I love a company that makes communication a high priority.
By Dan A.
Oops...my bad
By B. R.
Response from OnFlooring· Jan 2, 2021
I think you may be referring to another store. You placed an order with us but cancelled it a couple of days later due to the flooring being on a back order for about 1 month. We have not sold you any flooring or stair nose. We would appreciate it if you correct this erroneous review. Thank you.