Love this app.
Love this app. Been waiting for this app for years. Incurring buys daily. Great for us that can't afford much.
By Missy
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
133 reviews
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Launched by trusted industry leaders in APMEX and Sprott, OneGold provides direct ownership of gold, silver, and platinum in your choice of secure vaults around the globe. OneGold has a best-in-class mobile app that allows you to trade 24/7 and access unique investment tools like The Bullion Card, AutoInvest, Limit Orders, Market Alerts, and more!Invest with confidence! Metals purchased through OneGold are only held at top-tier storage locations like the Royal Canadian Mint, Brinks, Loomis, and more. Gold, silver, and platinum products purchased through OneGold are fully insured by the Lloyd's of London and undergo third-party audits. Open an individual account or IRA with OneGold in just a few minutes.
OneGold (onegold.com) has 133 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
133 approved reviews, newest moderated first
Love this app. Been waiting for this app for years. Incurring buys daily. Great for us that can't afford much.
By Missy
Great app to buy & hold Dan
By customer like using one gold I.
My reoccurring Buys are quick and precisely what I ask for. Nothing more or less.
By Guy H.
Very easy to use. The app is well designed and buying can be automated.
By Branden
I am giving onegold 3 stars purely based on the concept of the company which I really like and is fantastic to be able to buy and sell gold and silver and other metals specially in today global economic whirlwind , what I do not understand is that it is not maned with professional staff, and the service is disgraceful to be honest , to withdraw money is a nightmare that they always seem to have a problem with , they advertise that wire transfers on withdrawal take 1 to 2 business days when in fact it can take weeks, their support hotline never responds to emails or if they do they only send generic reply’s that do not answer any of your questions , there tel number has been out of service now for over a week so you cannot talk to anybody and in desperation when you contact their manager he also sends a generic reply that has no relation to the questions you had , it’s hard to imagine such a brilliant concept of this company could not have a professional team of staff manning it , definitely destroys any confidence
By Cindy W.
Funds sent by wire to OneGold require too much time until they are credited to the account for investment.
By Vern N.
APMEX & Spott High integrity One Gold blew my fast easy 247 & world wide gold/platinum. Fast cash out Low spot price & Auto Invest Low Fees & Low storage - I love Onegold
By Mark
I recently interacted with OneGold and was very impressed by their professionalism and customer service. Their support team responded quickly, handled my request respectfully, and made the whole process smooth and stress-free. It's clear they prioritize customer experience and operate with integrity — which is rare and valuable in this industry. I look forward to using OneGold again in the future and would recommend them to anyone looking for a trustworthy precious metals platform.
By Andrej