Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
329 reviews
Onebeautyworld.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
A Florida based, family-owned, and run Online Beauty Supply portal since 2017. We work with selected and best quality Wigs, Hair Extension, Braiding Hair Brands with focus on providing best customer service in the business.
Onebeautyworld.com (onebeautyworld.com) has 329 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
329 approved reviews, newest moderated first
I was satisfied that my hair arrived within one week.
By Ayana D.
Response from Onebeautyworld.com· Feb 13, 2023
Thanks for the positive feedback! We're glad to hear you had a great experience and appreciate your support. Looking forward to serving you again! Thank you for choosing OneBeautyWorld.Com :)
My order was sent out quickly and Blake Flowers was helpful towards getting my tracking information and verifying delivery.
By Tamara
Response from Onebeautyworld.com· Feb 13, 2023
Thanks for the positive feedback! We're glad to hear you had a great experience and appreciate your support. Looking forward to serving you again! Thank you for choosing OneBeautyWorld.Com :)
I would never order from this website nor will I recommend it. I believe this is a scam, customer service is horrible, you lie, and I can't get my product or any update about it. Tracking is invalid and I can't reach out to anyone.
By Mellisa
Response from Onebeautyworld.com· Feb 13, 2023
Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a negative experience on your purchase and would like to make things right. As a token of our appreciation for giving us another chance, we'd like to offer you a special discount on your next purchase. We believe that you'll find our products and services to be of the highest quality, and we're confident that you'll have a much better experience next time. We value your business and would be honored to have you as a repeat customer. Please let us know if there's anything we can do to make your experience even better. We look forward to serving you again soon!
I still haven't received my order and i ordered on 11/17th. Its now 1/5th
By Kyiona H.
Response from Onebeautyworld.com· Feb 13, 2023
Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a negative experience on your purchase and would like to make things right. As a token of our appreciation for giving us another chance, we'd like to offer you a special discount on your next purchase. We believe that you'll find our products and services to be of the highest quality, and we're confident that you'll have a much better experience next time. We value your business and would be honored to have you as a repeat customer. Please let us know if there's anything we can do to make your experience even better. We look forward to serving you again soon!
I ordered an item on December 27th and received my order a week or two later because of delays. The product is worth the wait. Loved it ❤️
By Sugar B.
Response from Onebeautyworld.com· Feb 13, 2023
Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a negative experience on your purchase and would like to make things right. As a token of our appreciation for giving us another chance, we'd like to offer you a special discount on your next purchase. We believe that you'll find our products and services to be of the highest quality, and we're confident that you'll have a much better experience next time. We value your business and would be honored to have you as a repeat customer. Please let us know if there's anything we can do to make your experience even better. We look forward to serving you again soon!
TERRIBLE SERVICE. I am really unhappy with the experience I am having with OneBeautyWorld, I do not think I will purchase from them again. I place my order for a Teagan wig on the 28th of November and paid extra for international shipping, since the 28th of November my order still keeps saying processing, I have emailed numerous times, contacted OneBeautyWorld on their contact us form and for weeks not one of my emails nor my messages were responded to, they totally ignored them all. Eventually I get through to Blake on the live chat and he promised to get back to me with updates about my order and he didn't, I had to go back on the chat services again and emailed and demand that I want to cancel the order and get my money back if they cannot fulfill my order, on this occasion I had a response email from Blake to say he will check with another department for the wig and check if I will be able to get it in time before Christmas, he couldn't give me any further information, this was on the 15th November 4 days ago and he still hasn't come back to me. Please OneBeautyWorld stop lying to customers. Customers thinking of purchasing from this company take caution, especially if your a customer who is ordering outside of the US. They take your money for payment for the order and you hear nothing more, no correspondence, nothing more for three weeks onwards, it's really disgusting service, they need to get their communication together as it's non existent and you struggle to get through to anyone to speak to about your order. OneBeautyWorld, please stop lying to me, if you do not have the wig in stock just be honest and let me know and refund me my money back and stop telling me that you are wig stocker for Janet Collection wigs, if you are how come you put online the wigs are in stock when customer go online to purchase, but when the payment is made you don't actually have the wig in stock and cannot fulfill the order, please stop doing this to customers. STOP THE LIES.
By Shelly H.
Response from Onebeautyworld.com· Feb 13, 2023
Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a negative experience on your purchase and would like to make things right. As a token of our appreciation for giving us another chance, we'd like to offer you a special discount on your next purchase. We believe that you'll find our products and services to be of the highest quality, and we're confident that you'll have a much better experience next time. We value your business and would be honored to have you as a repeat customer. Please let us know if there's anything we can do to make your experience even better. We look forward to serving you again soon!
Reliable. Satisfied.Received my parcel in a timely manner
By customer
I made a purchase however my item was out of stock until the early part of the second quarter next year. Anyway, Blake Flowers reached out and informed me of the order status and asked how I wanted to proceed. I asked for a refund and he quickly delivered. He’s been in constant communication. That is customer service!!
By Maritza C.
