Bad Service....
Place order November 3, Here we are December 15,2025 NOTHING! I oder from you guys twice before NO PROBLEM. What's going on. I call no one answer/ no tracking number/ no email.
By Margo
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
329 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
A Florida based, family-owned, and run Online Beauty Supply portal since 2017. We work with selected and best quality Wigs, Hair Extension, Braiding Hair Brands with focus on providing best customer service in the business.
Onebeautyworld.com (onebeautyworld.com) has 329 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 115 reviews with 1 star · Clear filters
Place order November 3, Here we are December 15,2025 NOTHING! I oder from you guys twice before NO PROBLEM. What's going on. I call no one answer/ no tracking number/ no email.
By Margo
Placed order 11/11/2025. Have never received merchandise. They won't answer emails and phone calls are never returned. Finally had to contact my financial institution to get mt money back.
By Brenda W.
I would give them a 0 if I could. Been almost a month and no order update. Tried emailing them multiple times and call the phone number which gets forwarded to voicemail. Now I can't even access the website to check the status. So unprofessional!
By Anana
do not order from this website, very sketchy. they don’t respond to emails and forwards all calls to voicemail. order randomly cancelled and money has not been refunded, placed a second order and the same thing is happening again. both times i never received an order confirmation email as well. terrible company.
By ren
I placed an order on June 9,2025 and I finally received my order on 9/21/2025, this is after requesting a refund, making a complaint with BBB. No response from the seller except one time when they told me the order was shipped and I looked it stated "processing" and they were waiting for a tracking number. To tell you the truth after waiting so long I gave up on receiving the wig. It finally came. TERRIBLE
By Regina F S.
NEVER RECEIVED MY ORDER... NEVER GOT A REFUND....
By RJ
I placed an order June 30th 2025 I have still waiting on my product I have yet to receive I've emailed the company three times I've got response once telling me that the company is holding my products that should have been shipped out a long time ago I asked him to refund my money and I have yet to wait for it this is not a good company to order from because they don't reply back in a timely manner and they don't send their products out like they should
By Constance M.
Hello I placed a order on June 11 its July 7 still no product or shipping info. They keep saying it will be shipped this week. They are a SCAM THEY ARE IN FLORIDA IT DOESN'T TAKE THAT LONG TO GET PRODUCT. I WILL BE WRITING THE BBB.
By Sandra