Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
544 reviews
OneAZ Credit UnionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
OneAZ is a member-owned credit union serving the State of Arizona. Our mission is to truly improve the lives of our members, our associates, and the communities we serve. OneAZ offers a full suite of banking services. Members enjoy low rates on home and auto loans, lower fees for services, and the latest banking technology. OneAZ was founded in 1951. Membership is open to all Arizonans.
OneAZ Credit Union (oneazcu.com) has 544 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
544 approved reviews, newest moderated first
I had an excellent experience at the location in Prescott off Gurley st. Paige and Sydney are so helpful! Very knowledgeable and great communication skills.
By Mila
Response from OneAZ Credit Union· Jul 27, 2024
Thank you for sharing your experience with OneAZ! We are thrilled to hear that Paige and Sydney provided you with knowledgeable, communicative service. We value your membership and look forward to serving you again.
I had an issue with my account and melissa graeve was able to help me out tremendously, i couldnt be happier with the friendly, positive energy while we worked it out. Thank you
By customer
Response from OneAZ Credit Union· Jul 26, 2024
Thank you for sharing your experience with OneAZ! We are thrilled to hear that Melissa and our OneAZ team provided you with helpful service. We value your membership and look forward to serving you again.
I needed to order checks today and couldn’t find how to do it on the app. I did a chat and within minutes my checks were ordered for me! I’ve been a customer at One AZ for almost 20 years and they have always been fantastic!
By M H.
Response from OneAZ Credit Union· Jul 26, 2024
Thank you for sharing your experience with OneAZ! We are thrilled to hear that our team provided you with helpful service. We value your long-time membership and look forward to serving you again.
As a newer member to this CU I am still learning the in's and outs. I had an issue with a charge on my account and Michelle Watson was extremely helpful getting it addressed. She also provided some information in regard to some things I was not aware of about my account, which I will now definitely pay more attention to. It was certainly a pleasure dealing with a knowledgeable and very helpful associate. Thank you!!!!
By C P.
Response from OneAZ Credit Union· Jul 26, 2024
Thank you for sharing your experience with OneAZ! We are thrilled to hear that Michelle and our OneAZ team provided you with helpful service. We value your membership and look forward to serving you again.
Kaisha Doyle rocks the Universe!! She was super helpful with her rock star customer service!!! Thank you for your awesome help, Kaisha!!!
By Cynthia D.
Response from OneAZ Credit Union· Jul 22, 2024
Thank you for sharing your experience with OneAZ! We are thrilled to hear that Kaisha and our OneAZ team provided you with helpful service. We value your membership and look forward to serving you again.
Emma Graham Is one of the best reps I have ever talked with! She was friendly and helpful during a stressful time. Her knowledge, efficiency, and experience showed. Thank you Emma, very much appreciated!
By Donna
Response from OneAZ Credit Union· Jul 22, 2024
Thank you for sharing your experience with OneAZ! We are thrilled to hear that Emma and our OneAZ team provided you with helpful service. We value your membership and look forward to serving you again.
We had a great experience with Sydney, she was informative, and diligent. Def recommend her.
By Christmas G.
Response from OneAZ Credit Union· Jul 16, 2024
Thank you for sharing your experience with OneAZ! We are thrilled to hear that Sydney and our OneAZ team provided you with helpful service. We value your membership and look forward to serving you again.
Worked with two amazing employees today. Marilyn Ramos and Chris Perry. Marilyn got a loan in line of credit completely processed and funded very quickly. I need to have a power of attorney notarized and stopped in a branch without an appointment. Chris got me in and got everything taken care of. Both employees are assets to the credit union. Really happy with my choice in this credit union!
By Enrique
Response from OneAZ Credit Union· Jul 15, 2024
Thank you for sharing your experience with OneAZ! We are thrilled to hear that Marilyn and Chris provided you with helpful service. We value your membership and look forward to serving you again.
