Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
582 reviews
On Air ParkingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
On Air Parking (OnAirParking.com) helps travelers find, compare, and book off-airport parking near major U.S. airports — without the stress or the sticker shock of driving up and hoping for the best.Since 2016, we've worked with a nationwide network of vetted, shuttle-served parking partners. We vet every partner in our network and hold them to one standard: rates that stay well below what you'd pay driving up to the airport. No guessing, no gate-price surprises.Booking takes a couple of minutes: search your airport, compare real-time rates and lot details side by side, and reserve your spot in advance. Your rate is locked the moment you book, your space is held for your exact travel dates, and a free shuttle takes you to and from your terminal on the day you fly. No circling the garage, no surprises at the gate.Our support team is here if your plans change or something needs attention — real people, easy to reach, no runaround.Parking shouldn't be the part of your trip you dread. We built On Air Parking to make it the part you don't have to think about at all.
On Air Parking (onairparking.com) has 582 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
582 approved reviews, newest moderated first
Easy access, easy communication, quick pick ups, I left my car for ten days and it was intact when I came back. Would use this company again.
By Jennifer Z.
Response from On Air Parking· Aug 3, 2026
Thanks for taking the time to share your experience Jennifer! We are so glad that everything was easy from start to finish, and look forward to seeing you again next time!
We had booked a 7 day stay but the late night before departure, the airline called a flight change and we could not park at this site as they had no shuttle service very early in the morning so had to cancel. However, we could not cancel and so had to forfeit the whole sum. We parked elsewhere and made our flights. However, coming back a week later, had a wonderful call - they called me- from their customer service agent who listened to our story, refunded the whole amount and advised us that under such circumstances, best to actually speak to a live customer agent - as opposed to website/chatbots!
By Shailendra P.
Response from On Air Parking· Jul 31, 2026
Thanks for the review Shailendra, and it was great chatting with you the other day. So glad we were able to make things right for you after a stressful flight change. Providing great customer service truly is important to all of us here at On Air Parking, and glad to hear you found that too! Hope to see you again on future trips!
Employees helpful no issues with getting in and out.
By David R.
Response from On Air Parking· Jul 30, 2026
Glad to hear everything was smooth from start to finish David! Hope to see you next time your travels include parking!
Loved the convenience , easy to park . Felt safe leaving my vehicle Access to the shuttle to and from the airport excellent
By Eric R.
Response from On Air Parking· Jul 29, 2026
Thanks for taking the time to leave a review Eric, and glad to hear we have been able to provide such a positive parking experience. Hope to see you again soon!
Very friendly fast service!! I highly recommend this service!! We will definitely be using again when we travel!
By Kim B.
Response from On Air Parking· Jul 29, 2026
Thank you so much for the recommendation Kim! We're thrilled to hear everything was friendly, fast , and hassle-free. We look forward to being part of your next trip!
Always easy and efficient at the Sonesta North!!
By Steve M.
Response from On Air Parking· Jul 29, 2026
Thanks for your continued trust in On Air Parking, Steve! We work hard to partner with facilities that consistently provide a smooth, reliable experience, so it's wonderful to hear Sonesta North continues to deliver. We appreciate your loyalty and look forward to helping with your next trip
Outstanding customer service! The driver even gave me a rose! He made my day!
By Ronshelle M.
Response from On Air Parking· Jul 29, 2026
Thank you for making our day with this review Ronshelle! It's little moments like that unexpected rose that can turn an ordinary trip into a memorable one. We appreciate you choosing On Air Parking and look forward to your next trip.
Great communication from start to finish. The location was convenient, and the shuttle picked us up very quickly. We felt safe the entire time, and the whole experience was smooth and hassle-free. I would definitely use this service again and highly recommend it!
By Gabriela U.
Response from On Air Parking· Jul 29, 2026
Thank you for such a wonderful review Gabriela! It means a lot to know everything came together for a stress-free travel experience. We truly appreciate your recommendation and look forward to helping with your next trip.
