Very good product but they are not very…
Very good product but they are not very good on communication
By Anthony H.
Response from Omi Jewelry· Feb 19, 2020
Thank you for great feedback . We will do better with communication.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
544 reviews
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OMI Jewelry is your trusted source for luxury watches and beautiful custom jewelry. Brands include Rolex, AP, Patek, Hublot, Breitling, Cartier and Chanel.
Omi Jewelry (omijewelry.com) has 544 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 489 reviews with 5 stars · Clear filters
Very good product but they are not very good on communication
By Anthony H.
Response from Omi Jewelry· Feb 19, 2020
Thank you for great feedback . We will do better with communication.
Very pleased with my purchase. I will definitely be a returning customer.
By Dakota
Response from Omi Jewelry· Feb 10, 2020
Thank you for great review.
Walter is awesome! I would definitely buy from OMI again.
By Melissa G R.
Response from Omi Jewelry· Feb 7, 2020
Thank you so much Melissa for great review. We are very happy Walter was able to help you.
The Rolex watch is absolutely gorgeous.
By Johanna S.
Response from Omi Jewelry· Jan 27, 2020
Thank you for great review. We are very happy you like your watch. Please reach us out if you have any questions.
Where can I start...OMI Jewelry is excellent! The best customer service I’ve ever had. I called Walter and spoke about an exchange and without hesitation he took care of it. I’ll always buy from here.
By number
Response from Omi Jewelry· Jan 27, 2020
Thank you so much for excellent review. We are here to make people happy and we are happy we succeeded.
Great service and fast
By Dion R.
Response from Omi Jewelry· Jan 27, 2020
Thank you for great review.
Watch is beautiful
By Stephen
Response from Omi Jewelry· Jan 27, 2020
Thank you Stephen. We are very glad you like your watch.We hope we will another order form you soon.
By far the best customer service ever! I had an issue with the Rolex I purchased and Walter took care of it immediately without any questions.
By Armando M.
Response from Omi Jewelry· Jan 27, 2020
Thank you for excellent review. We are very happy Walter was able to help quickly and efficiently.