Easy return and very professional.
Easy return and very professional.
By bao L.
Response from Omi Jewelry· Oct 22, 2020
Thank you.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
544 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
OMI Jewelry is your trusted source for luxury watches and beautiful custom jewelry. Brands include Rolex, AP, Patek, Hublot, Breitling, Cartier and Chanel.
Omi Jewelry (omijewelry.com) has 544 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 489 reviews with 5 stars · Clear filters
Easy return and very professional.
By bao L.
Response from Omi Jewelry· Oct 22, 2020
Thank you.
Good communication, the watch arrived in 7 - 10 days, it has kept perfect time and is a very pretty time piece. It looks new, but Rolex's do maintain their value decades later. Happy.....thank you.
By Joyce D.
Response from Omi Jewelry· Oct 22, 2020
Thank you for great review.
Beautiful selections, bang for your buck and excellent customer service (not to mention the watch came with an Appraisal paperwork). When I received my Rolex, unfortunately, the 2nd hand wasn’t working. Right away, I texted Walter and guess what? He FaceTimed me! That reassuring feeling that there is an actual person on the other end who will take care of it is beyond wonderful. So yes, watch was sent back to NY and delivered back here in the West Coast within a week!
By Cherry
Response from Omi Jewelry· Oct 22, 2020
Thank you for amazing review.
The watch is lovely, and I especially appreciate the accompanying appraisal. The company was very responsive to my emails and followed through as promised.
By C.H.
Response from Omi Jewelry· Oct 22, 2020
Thank you.
You Guys are awesome
By Kemar L.
Response from Omi Jewelry· Oct 22, 2020
Thank you.
Great watch!
By Crystal R.
Response from Omi Jewelry· Oct 13, 2020
Thank you.
Great customer service, quick response times, item was exactly what I expected.
By Lyle H.
Response from Omi Jewelry· Oct 13, 2020
Thank you.
Great online experience. Walter is the best. Very responsive online. Free FedEx shipping, not to mention no sales tax. Won't hesitate to buy again. Yes,
By Amjad H.
Response from Omi Jewelry· Oct 9, 2020
Thank you for great review.