Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
544 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
OMI Jewelry is your trusted source for luxury watches and beautiful custom jewelry. Brands include Rolex, AP, Patek, Hublot, Breitling, Cartier and Chanel.
Omi Jewelry (omijewelry.com) has 544 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 489 reviews with 5 stars · Clear filters
Purchased ladies rolex for valentines gift watch arrived quickly and as described. Customer service was excellent by Walter Hoffman. Will do business again with Omi jewelery. Thanks, Walter klingbeil
By Walter K.
The diamonds are of the highest quality, I am impressed with the jewelry I received and I can't wait to buy more from this amazing jewelry store!!!
By Nathaly V.
this is the guy to go to at the diamond district. The price is incredible. If you looking for small or big items this guy has it all
By Kenneth O.
Love my new bracelets. It was a wonderful experience shopping at OMi.
By Susan B.
Russell and the guys at Omi are amazing. You will not be disappointed. My husband and I have made three orders with them over the last 2 1/2 years and this last weekend went to see them in person for the first time. We won’t go anywhere else.
By Brooke A.
The experience and customer service of OMI Jewelry is unmatched. Initially I ordered a 14k yellow gold diamond cross pendant. I placed order and after about a day I received a call from the management Staff. I was told that my pendant was in a big package that got stuck in customs. The manager called directly and went above and beyond to try and resolve the issue. After several options were sent I was very interested in a pendant but the price was alot more then what I originally spent. Me and the manager agreed on a pendant that was slightly more expensive. When I received the pendant I then realized the manager sent me the more expensive pendant at no additional charge. It is absolutely amazing and so is OMI jewelry!! Thank you again.
By Rinaldo D.
Went to OMI to buy my wife a Datejust Rolex and had a great experience. They’re experience and know what they’re talking about. Would highly recommend!
By Miguel V.
Highly recommend omi they are very trustworthy. Quick to ship and package very discreetly and safe . High quality products for great prices Walter and his team are the best .
By Cory B.
