Marmot Jacket
Ordered new Marmot jacket online and received the garment in a timely manner. Product arrived in a factory sealed bag. All said, there is nothing that would stop me from ordering again.
By James M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
800 reviews
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In 1973, a group of climbers, skiers, and outdoor enthusiasts established/founded Oregon Mountain Community (OMC) in Portland, Oregon. Since 2007 Our website has been filling orders on www.omcgear.com. Our team of outdoors enthusiasts is dedicated to providing you with the best experience possible. From recommendations and demonstrations, to stories from their most recent climb they are here to help you enjoy your shopping experience.
Omcgear (omcgear.com) has 800 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
800 approved reviews, newest moderated first
Ordered new Marmot jacket online and received the garment in a timely manner. Product arrived in a factory sealed bag. All said, there is nothing that would stop me from ordering again.
By James M.
Great website with equally good service. A few suggestions: * Better display or promotions (the website design hasn't seen any change even during the holiday shopping period) * More competitive pricing
By APSeattle
Fast shipping. Everything exactly as expected. Would highly recommend
By Andrew A.
My purchase with OMC Gear was fast, easy and convenient.
By OMC C.
I bought a pair of snow pants and they did not fit. I noticed the Return Paperwork did not mention reordering, so I went on the website and placed my own replacement order. The price was $15 more though, so I called up OMC and asked for the difference. They credited me on the spot.
By Ronna B.
Not much to say here. I bought a pair of climbing shoes, they showed up after a few days and were the right model and right size. No complaints.
By Customer
Exactly what I wanted and arrived quickly!
By Angelynn H.
I ordered something very specific for my wife's birthday, and they were incredibly helpful making sure we got it prior to the date. Really great customer service experience. Would (and will) recommend to others.
By DC C.