The service was helpful and efficient.
The service was helpful and efficient.
By Heather J.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
95 reviews
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Self-care, meet science. Our easy at-home tests provide you with a quantified view of your unique microbiome. We analyze your DNA to provide evidence-based recommendations on lifestyle, diet, and strain-specific probiotics.
Ombre (ombrelab.com) has 95 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
95 approved reviews, newest moderated first
The service was helpful and efficient.
By Heather J.
Excellent customer service and quick too! Crystal was genuinely happy to help me and it was my error!!
By Denise D.
Was not able to sign into my account. My email was answered right away and the problem was fixed. Excellent customer support.
By Arlene V.
I had received two shipments and was having trouble getting online. Crystal was an amazing help to me. She saw that I had two accounts. She canceled one account and because I now had 6 bottles of Ombre she changed my next order to December. She then explained that there were currently technical difficulties with the site and that they were being fixed. She is a great asset to your business.
By Katie K.
Attentive and focused on resolution. I am pleased with the experience.
By Francesco M.
Very efficient and solved my problem fast . Communication is quick and clear. Happy with the service .
By May L.
The customer service agent was very informative and very helpful!!
By D’Ann
My questions were answered clearly and my issue was resolved quickly. I'm very pleased with the experience. 🙂
By Ryan M. W.