Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
29 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ollaheater is listed under Appliances & Electronics.
Ollaheater (ollaheater.store) has 29 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
29 approved reviews, newest moderated first
We bought three heaters. They were not good for purpose. I sent them back to the address they were sent from in Auckland and asked for a refund. This was done within a week. So while we didn’t think much of the heaters we found the company to be honest and easy to deal with.
By Faye D.
My Olla heater is a piece of junk. It's noisy, its unsafe, and it uses waaaay too much electricity which is totally contrary to the advertising puffery
By Dan M.
I watched the advert and became concerned that people might believe the BS that they are told. One doesn't need to be a scientist to understand that the electricity being used is the only source of energy. Unless the device contained a nuclear reactor it's not going to magically triple the energy going in. It is distressing yo hear that so many people fall for this type of advertising. Our society seems to accept almost anything that appear in the media. And by the way the same device can be found on ebay for $25. And that's probably all its worth if you want to heat your toilet.
By Ernie M.
The biggest load.of crap thats ever been sold on the internet. Absolute garbage.
By In C.
Good marketing- shame it doesn’t live up to the hype
By Jo
We stupidly purchased 3 of these "heaters" and just wish we could turn the clock back and check Trust Pilot before we pressed buy. Honestly, you would get more heat from a candle or a light bulb. We were taken in because of the adverts being on TV, it looked so legit, I have contacted them and asked for a Return of merchandise number but nothing yet. I would consider returning to Latvia but the saying "throwing good money after bad" comes to mind. Out of interest has anyone ever returned them ?. DONT DONT THROW YOUR CASH AWAY.
By Mr and Mrs David B.
THIS IS A SCAM. Do not fall for the false marketing. These 'heaters' are utter trash & do not heat rooms in 2 minutes. The 30 day back guarantee is also false because you are told you have to send the parcel to Latvia via a trackable courier service - it cost more than the rubbish you bought. You are stuck with worthless plastic and no money.
By Kathleen M.
The advertisement is TOTALLY MISLEADING! This heater won't heat a toilet in 30 minutes. I contacted them via the chat box and they said that I could return it for a full refund, BUT I have to pay the postage. The CATCH is that it must be by courier AND the location is LATVIA. This is a SCAM.
By Fritz N.
