Trusted company
Trusted company, great customer service, good product! Will order again.
By Olga S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
94 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
OKDERMO ® | Beauty, Health, & Skin Care Online Store. Best on the market anti-aging solutions. Acne treatment creams, retinol products, vaniqa. Skin lightening and melasma treatment products. One stop store for your health needs!
OKDERMO.com (okdermo.com) has 94 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 79 reviews with 5 stars · Clear filters
Trusted company, great customer service, good product! Will order again.
By Olga S.
I was a little uncertain because they wanted payment through things like Zelle where once the money is gone it's gone. They had a pretty good rating so I thought it was worth the risk. I placed my order and it shipped in a timely manner. Package arrived as expected and everything was correct. I'm very happy with their service. The price was great compared to others too. I would recommend them.
By Jennifer L.
Thank you so much for your amazing service at Okdermo!!! I received my package today right on time with no hitches. You are great. Love dealing with you!!!!
By Carol Wunderle D.
I get great customer service and receive my orders every time. Be patient though, and order express shipping if you need your order within a few weeks! Hannah is awesome though and I think everyone is trying their best to fulfill everything in a timely manner. Products are exactly what they say they are.
By Babble On B.
I could not order a special nail fungus product from Europe any more due to their export issues with the USA. I was so happy I found OKDERMO where they have my product - in addition, I ordered special ointments for my Psoriasis that I could never afford to buy in the USA because the health insurance doesn't cover it... So, I was very lucky again that I found it here at OKDERMO for at an affordable price. Then, I had issues with the Bitcoin payment, and their customer service agent has helped all the way through to finally find an easier way to pay through my bank. She was very patient, professional and helpful in all ways. I received always emails that the order was confirmed, payment received, and when the order shipped with a tracking number. I received my order on the day it was expected to deliver, and the package was very well sealed, and the contents was all intact. Such a wonderful experience with OKDERMO from A to Z.
By Gabriele
Response from OKDERMO.com· Jul 30, 2026
Dear Gabriele, we are very pleased to know that you are one of our satisfied customers! Thank you for your warm words and for being our loyal customer. We look forward to serving you again! With Warm Regards, OKDERMO.com team
I had a smooth and reassuring shopping experience with Okdermo.com - the website was easy to browse, the product details were clear, and checkout felt not so simple but resolvable with zelle payments. I ordered from Okdermo because I was looking for skincare products that are not always easy to find locally, and the site made it simple to compare options. The product pages had enough details to help me choose. I liked that the store carried more professional, targeted products rather than just ordinary beauty items. The order process felt clear, and I received updates that made me feel confident my purchase was being handled properly. Overall, it felt like a practical and trustworthy place to shop for advanced skincare online. Thank you for the service.
By Shanna C.
Response from OKDERMO.com· Jul 30, 2026
Dear Shanna, we are very pleased to know that you are one of our satisfied customers! Thank you for your warm words and for being our loyal customer. We look forward to serving you again! With Warm Regards, OKDERMO.com team
They were very helpful and kind! Order arrived as expected and I'm extremely satisfied with the quality of products. I Literally have no suggestions for improvements because everything is optimized properly. I'm their customer for life now haha
By Toby
Despite the large problems with my order caused by outside factors, OKDERMO's customer support was very quick, on point and helpful. Because they really tried their best, the problems were finally resolved.
By Emanuel Z.
Response from OKDERMO.com· Jul 31, 2025
Dear Emanuel, we are very pleased to know that you are one of our satisfied customers! We look forward to serving you again! With Warm Regards, OKDERMO.com team