Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
106 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Serving clients big and small, OHR is a refurbisher of tier-one remanufactured office seating from brands like Herman Miller, Steelcase, Haworth, and more. We maintain a showroom in Houston, Texas and ship domestically.
OHR Home & Office Solutions (ohrhomeofficesolutions.com) has 106 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 95 reviews with 5 stars · Clear filters
My Leap v2 seems sturdy and except for some minor scratches on the lower frame looks good as new! All the adjustable parts, as well as the casters, move smoothly. For those in a hurry, I would note that the order fulfillment took around a month, and the shipping experienced some delays/lack of updates (this is likely since I placed a cross-country order). However, it was well worth it to get a reliably refurbished chair for far less than a new one.
By Liz
Chair is fantastic. As good or better than I expected. Company contacted me promptly after ordering to schedule delivery and kept me informed on updates.
By Randall T Z.
I ordered a refurbished chair, which had a small broken piece. They agreed to ship the replacement free of charge and give directions on replacing it.
By Johnathan G.
Great service, fast delivery. Helped me find and build the right solution.
By Ryan T.
Incredibly pleased to have a high-end, supportive chair for 1/3 the price. Got mine last week and already noticing a huge difference in my shoulder and back pain. While it was tricky to find a time when the showroom was open (recommend checking Google Maps in advance since I had to make a few attempts), it was very easy to try out several models, quickly purchase, and receive convenient delivery < 1 week later. Highly recommend purchasing from OHR!
By Sophie H.
Purchased a refurbished Aeron. Arrived promptly and was in great condition, refurbished exactly as advertised.
By Klevin
Chair shipped quick, was in good shape, did an excellent job cleaning. And a great price! Couldn't have asked for anything else!
By Brad A.
Got it relatively fast. There was a slight delay, but they sent me a very detailed email about the delay, which I appreciated. Also, was packaged very well.
By Brad C.
