Ogawa World USAReviews of ogawaworldusa.com

Thank you for answering all my questions. I contacted them many times before making my selection. I received friendly and very informative answers to all my many questions. Excellent customer service!

My question was answered quickly even it is Sunday. Order process is smooth and good customer support

Prompt, courteous, knowledgable and professional. I recommend this company wholeheartedly

Very polite and helpful

Very hard to do the contact on the phone

Rick was great to work with. Highly recommend

Been a pleasure ordering my chair with Rick. He was very informative & patient with answering the many questions & concerns I had before ordering.

This first time experiencing with purchasing from Ogawa was nothing but exceptional. The website was clear and informative with good supporting videos and details on the massage chairs. Customer service (Rick) was phenomenal with recommendations and advice on the best fit for my parents. He was very friendly and took the time to find what was best for us. Overall, this company knows what they're doing and knows how to please their customers.