Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
490 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Officialquasi is listed under Salons & Clinics.
Officialquasi (officialquasi.com) has 490 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
490 approved reviews, newest moderated first
Wanted a return so contacted,total disgrace sent numerous e mails no one answered .
By Wendy
Response from Officialquasi· Jul 28, 2026
Hi Wendy, we're sorry about this. Unanswered emails are not acceptable and we understand how frustrating that is. Please reach out to us at [email protected] and we will make sure you hear back this time. Warm regards, The Quasi Team
Elizabeth handled my request promptly and efficiently. Good customer service/relations is very important. Thank you for yours! When I have more funds available I’ll be back as a customer and was quite pleased with the result of your face mask.
By Kathryn
Response from Officialquasi· Jul 28, 2026
Thank you for the kind words! We're glad Elizabeth took great care of you, and we're so happy to hear the masks delivered results you were pleased with. Whenever the timing is right, we'll be here. We appreciate you. 😊 Warm regards, The Quasi Team
Elizabeth provided excellent customer services and handle my issues promptly and professionally.
By Heather
Response from Officialquasi· Jul 28, 2026
Thank you, we appreciate that! Elizabeth will be glad to hear it. 💛 Warm regards, The Quasi Team
Elizabeth came to my aid when I had an issue with my subscription. She was polite & extremely kind while helping me. You are very lucky to have Elizabeth in your employ!🍕
By Kathleen S.
Response from Officialquasi· Jul 28, 2026
We couldn't agree more! And we love the pizza, we'll make sure she gets a slice. 🍕 Thank you for the kind words, and we're glad everything got sorted for you. Warm regards, The Quasi Team
My skin is absolutely glowing. This is real. This works and I absolutely love it. Thank you!!!
By Jen
Response from Officialquasi· Jul 28, 2026
This made our day! Thank you for sharing. Enjoy every bit of that glow! ✨ Warm regards, The Quasi Team
Very nice experience. I did it at bedtime and as others have suggested had to lay flat so the mask would stay on. Within 15-20mins I could feel it tightening on my skin and adhering nicely. I sleep with. Ran out and felt maybe it dried out in some places , that didn’t stick to my face as tightly- just a thought. My face felt so soft I. The morning. Looking forward to trying it again!
By Joanne R.
Response from Officialquasi· Jul 28, 2026
Thank you for sharing your experience! You nailed the overnight routine on your first try. The soft morning-after skin is one of everyone's favourite parts. If you find some areas dry out before others, pressing the mask down firmly when you first apply and using a light mist of toner or serum underneath can help it adhere more evenly. Enjoy your next one! 🫧 Warm regards, The Quasi Team
Scam. Don't use this company. After one order they keep charging your card and sending more products. they say it's a subscription, however there's nothing about a subscription on their website. The won't refund, and even though they haven't sent the un-ordered product the will still send it after you say that you never placed the order. They then keep saying their 'policy' prevents them from giving a refund. They use a whole lot of delay tactics to avoid returning the money they extracted from your card details without permission. The only way to stop them and get your money back is by going to your bank. Absolute scam artists. The product is fine, not magical, not better than similar products on the market, but fine. If they wanted to, they could run a legitimate business selling their products without running credit card fraud scams.
By Rachel
Response from Officialquasi· Jul 23, 2026
Hi there, we're sorry to hear about this experience and we take your concerns seriously. We understand how frustrating and upsetting it must be to see charges you didn't expect. We want to look into your account and find a fair resolution for you. Please reach out to us at [email protected] and we will make sure this is handled properly. Every customer deserves to feel in control of their purchases, and we recognise that was not your experience. Warm regards, The Quasi Team
Christine was very helpful and thorough. Thank you!
By Debbie Weir C.
Response from Officialquasi· Jul 23, 2026
Hi Debbie, thank you, we'll make sure Christine hears this! 😊 Warm regards, The Quasi Team
