Thanks so much for fixing my problem
Thanks so much for fixing my problem. You were fast, friendly and fixed the issue without a fuss! What a breath of fresh air
By Allyson C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
102 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Official ESTA visa waiver application for entry to the USA (United States of America). Visa ESTA application forms filled out online 24/7. Fast and secure online application. Instant approval sent by e-mail.
U.S. ESTA Service (official-esta.com) has 102 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
102 approved reviews, newest moderated first
Thanks so much for fixing my problem. You were fast, friendly and fixed the issue without a fuss! What a breath of fresh air
By Allyson C.
AGILE & HUMAN I had a question due the "pending authorization" status as I needed to fly in the following hours. The response from Susan at the Support Team was not only immediate but positive, kind and human. Would like to take a moment before I fly to thank Customer Support working on a Sunday.
By Stephie
Nothing to say except efficiency and speed of reaction. Thank you !
By Fanny B.
I had a question about the payment for my Visa. I could not believe how quick the reply came through.Jayne the lady got it right and the payment went through using a different server.
By Gary P.
Absolutely fabulous support from Jayne/the support team, truly grateful, thank you.
By P B.
Quick response and I truly appreciated both the time and clarification to inquires.
By Arianne
quick and very clear answer.
By ARA DE M.
I had an amazing experince, very fast to answer my questions and they were very kind with me.
By Tiago P.