Amazing support
Amazing support! thank you very much.
By Natalia B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
102 reviews
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Official ESTA visa waiver application for entry to the USA (United States of America). Visa ESTA application forms filled out online 24/7. Fast and secure online application. Instant approval sent by e-mail.
U.S. ESTA Service (official-esta.com) has 102 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 77 reviews with 5 stars · Clear filters
Amazing support! thank you very much.
By Natalia B.
I really appreciate Jayne's strong support. Jayne is in the support team of Official-ESTA.com. I had an urgent issue for ESTA application from South Korea. Although I applied for 2-hour fast track of ESTA approval with paying extra 35 dollars, there was no confirmation email even after 4 hours with pending issue! I tried to call the customer center, which eventually turned out unhelpful. When I sent an email to the support team as a final method, Jayne promptly responded my email with solutions although it was night time in the US. Special thanks to Jayne's kind help, I was able to check in the flight in time. And now I am in the US safely with my family. I really appreciate Jayne and supporting team's prompt help and support!
By Keon-Tae P.
Servicio muy rápido y muy bien atendido . Perfecto!
By Didacarma BELTRAN G.
Hubby was on interconnecting flight, had to apply before being allowed to board, we got approval in 1 hour. Thanks so much for a simple and slick process.
By Karin M.
Susanna perfetta! Nonostante un problema mi ha salvato il viaggio un'ora prima della partenza. GRAZIE!
By CONSULENZE G.
Fast and clear support.
By Carla
Actually i had asnwers very quickly. The specific assisant was very helpful and quick on repsonse.
By Marina
Efficient & Helpful
By Lung-Sheng L.