Excellent and prompt support.
Excellent and prompt support.
By CHANDI
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
102 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Official ESTA visa waiver application for entry to the USA (United States of America). Visa ESTA application forms filled out online 24/7. Fast and secure online application. Instant approval sent by e-mail.
U.S. ESTA Service (official-esta.com) has 102 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
102 approved reviews, newest moderated first
Excellent and prompt support.
By CHANDI
Easy to make application and prompt support and advice from friendly staff
By Michael P.
Super efficient service! Amazing turnaround time and friendly support staff!
By Avril
I didn't understand that there were other ways of getting the Estas. I was confused, mostly about the difference in price to that of a friend who had just applied for the same thing. When I asked for clarity via your email address customer assistance and was answered promptly. The explanation was courtious and clear. I was offered a discount which was extremely kind. I am afraid I have reached an age where I do need explanation often and I can only thank you for your assistance. Kind regards Jo Baker
By Mrs B.
Thank you for speedy and friendly support! In spite thanks giving holiday, I wrote in not expecting any reply for a visa application receipt request. Support officer Jayne, replied so quickly and professionally. Such a wonderful experience and I really looking forward in visiting USA. Thank you Jayne.
By Ck 2.
I had a question and i received a response in minutes, very good service thank you
By Rob H.
You don't need this service. It is a rip off of a government service that only cost US dollar 14. The name is misleading, this is a private company and not Official at all. Avoid.
By Mike J.
Con artists claiming to be the official Esta website but they arent- they charge $95 for a service that actually costs $14 if you do it directly with the official government site.
By Killian C.