Worst Company
Worst Company, I am surprise this company has not been taken to court, they are scamming all there customers that have any issues with their products. Buyer Beware. Boycott this Company.
By Liam M.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
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98 reviews
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Web Scraping Tool & Web Crawlers for Data Extraction without coding ·Cloud-Based Web Crawling ·Data As A Service
Octoparse (octoparse.com) has 98 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
98 approved reviews, newest moderated first
Worst Company, I am surprise this company has not been taken to court, they are scamming all there customers that have any issues with their products. Buyer Beware. Boycott this Company.
By Liam M.
Not happy with Customer Support since they won‘t refund their overpriced service.
By Moritz
Octoparse proved to be an effective tool for web scraping. I utilized it to extract data from Amazon product pages across hundreds of URLs.
By Javed A.
Platform is good, just didn't suit my needs. They were prompt in issuing a refund, grateful.
By Ablitz
It was one of the simpler software I tested. Update lagged for any missing features. Support wasn't very responsive. It's now not needed because of GPT AI, but compared with other scraping methods besides AI, it's easier.
By Paul Y.
Ce que j'ai le plus apprécié chez Octoparse, c'est son interface utilisateur simple d'utilisation. Même sans une expertise approfondie en programmation, j'ai pu facilement naviguer à travers les différentes fonctionnalités et créer des tâches de web scraping, habituellement ce genre de logiciel n'est pas évident à utiliser mais là c'était plutôt simple ! En tout cas beaucoup plus simple que le faire à la main...
By Agence R.
no data export if you use their free templates, you have to learn how to create your own scrapper if you want to retrieve the data. Absolute pile of s**t
By Darren B.
WARNING, DANGER WILL ROBINSON!!! If a company can't offer you a free platform service of their product WITHOUT a.) giving you a time limitation (extremely limited in this case) and b.) b for the 'BIG' one, wanting your credit card / bank account info to get that so-called free access. run for the hills!! DO NOT give them ANY access to your financials until they have EARNED that information with full unlimited FREE usage of a product that makes you want their paid for serves.
By John H.