Have to install software and doesn't…
Have to install software and doesn't work in the end. Most predefined scrappers ask you to pay 90$/month upfront even tough they probably don't work
By Lo
Saturday, November 7, 2026 · Customer reviews of US businesses

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98 reviews
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Web Scraping Tool & Web Crawlers for Data Extraction without coding ·Cloud-Based Web Crawling ·Data As A Service
Octoparse (octoparse.com) has 98 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
98 approved reviews, newest moderated first
Have to install software and doesn't work in the end. Most predefined scrappers ask you to pay 90$/month upfront even tough they probably don't work
By Lo
This software takes far too much cpu and is not made well. There are other options for data extraction so would recommend using other software.
By Mr B.
Software was ok, not amazing. Be aware cancelling via their site doesn’t always cancel so you end up getting charged and then they don’t want to refund the first month! These terms are unfair, and getting a refund is hard. Currently going via PayPal to try and resolve.
By Alan
Very good Tool. Could solve all our Problems at once. Support also great.
By nessmann P.
Well documented and easy to use with an extensive knowledgebase that includes tutorials. When faced with complex challenges the support team responded the same day with detailed instruction and examples that resolved my issues. With no programming, I am able to scrape data three levels down, clean the data, and format the results to meet my needs. Leveraging the cloud service, I am able to run multiple jobs on a schedule, then download the data when I need it.
By Kevin S.
Great customer service. The support team was quick to reply and each issue I faced was successfully resolved. The software does its job. I was especially satisfied with the Cloud Extraction.
By Ajša
Octoparse is one of the top data-scrapping tools, it eases the user's job to export the refined data of top social networking sites & e-commerce sites. It doesn't require any technical coding background to export the data. There are various templates created and the user should just attach the URL of specific social media page. Also, I appreciate the efforts of Support Team. They have been generous, approachable and ethical at their work.
By Anush Hp B.
Great Customer Support and a Good Scraper I have some websites to scrape weekly to get the most updated data for my business. After I first emailed them with my project details, they got back to me very quickly with some sample data. We jumped into a call soon and confirmed the receiving date of crawlers. I went for a package solution with free crawler set-up quota. Quite good for businessmen who have no time to play around with some advanced features.
By Julien R.