Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
552 reviews
Ocean & CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ocean & Co is dedicated to selling products that promote a plastic free, sustainable lifestyle. Every purchase helps support marine conservation efforts around the world!
Ocean & Company (oceanandcompany.com) has 552 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
552 approved reviews, newest moderated first
Was sent 2 sharks to track and neither shark had been active for 5 months, took weeks to get a response then what looked like a genuine reply to my email turned out to be a copy/paste message as it was received by 2 separate orders
By Cassandra
I love the Shark necklace I received from them, exactly As pictured.
By Brooke Lynn B.
have had order for weeks and had better be here by my granddaughters birthday. Very disappointed with this company.
By DEBORAH shyrl P.
Response from Ocean & Company· Dec 2, 2021
We're so sorry to hear that your package has not arrived! If you reach out to [email protected] with either your order number or the email address used to place your order, we'd be happy to look into what happened to your items and make this right!
I have written previously about a Christmas order that did not arrive in time last year (one of many similar reviews). Now I am getting endless promotional texts from this company. I have tried asking them to stop sending me texts, but still they persist and the latest was a very bewildering message about wanting to help me with an order that I had made! How can I get this company to stop all communication with me? I don’t wish to hear from them and have no intention of ever ordering from them again.
By Jane H.
Response from Ocean & Company· Dec 2, 2021
We're so sorry to bother you! If you'd like to stop receiving texts please either reply "STOP" in the text chain with us or email [email protected] with your phone number so that we can unsubscribe you from text messages.
Great service and also great products. I bought a bracelet and instantly loved it! Also, the work they promote to save the environment is fantastic. Thanks again!
By Maria J.
Good quality product and value for money.
By Beauty A.
Good service, loved the bracelet and, although the string got a little discolored, it's still no problem :)
By Denise A.
Items were received in a timely manner and the quality seemed decent. I was disappointed that the tumbler did not come with a lid that closes. Also, I received a bracelet that was difficult to operate and just didn't make sense in how it was made. The beaded bracelets were wonderful!
By Jill Witthohn C.
