False advertising fake products
False advertising fake products. Ordered adult soft silicone dentures got upper and lower hard plastic teeth to small for a newborn
By Roland R.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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552 reviews
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Ocean & Co is dedicated to selling products that promote a plastic free, sustainable lifestyle. Every purchase helps support marine conservation efforts around the world!
Ocean & Company (oceanandcompany.com) has 552 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
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False advertising fake products. Ordered adult soft silicone dentures got upper and lower hard plastic teeth to small for a newborn
By Roland R.
I only gave one star and it deserves no stars. I ordered a bracelet in Sept of 2022. It was never received. I tried contacting the company in Oct of 2022 and received an automated reply. I believe it is a scam
By Deb H.
I received a bracelet and a turtle tracking in 2020 we were able to track it for a few years and now we are unable to track it! Any ideas?
By Unhappy C.
I ordered 2 bracelets back in Aug. Never received them, I have tried to call them only to find out their number is not in service. I have emailed them many times only to get a genetic email in return with no answers on where is my bracelets are that have ordered and I received no tracking information. YOU STOLE MY MONEY!!! I WANT A REUND ASAP!! Order# 180821
By Robin M.
Very disappointed. Ordered a bracelet nearly 2 months ago and it still has not arrived. I had to ask for a tracking link which they sent to me but it does not even work. Will not recommend and will never buy from again.
By Laynee M.
Was sent 2 sharks to track and neither shark had been active for 5 months, took weeks to get a response then what looked like a genuine reply to my email turned out to be a copy/paste message as it was received by 2 separate orders
By Cassandra
have had order for weeks and had better be here by my granddaughters birthday. Very disappointed with this company.
By DEBORAH shyrl P.
Response from Ocean & Company· Dec 2, 2021
We're so sorry to hear that your package has not arrived! If you reach out to [email protected] with either your order number or the email address used to place your order, we'd be happy to look into what happened to your items and make this right!
I have written previously about a Christmas order that did not arrive in time last year (one of many similar reviews). Now I am getting endless promotional texts from this company. I have tried asking them to stop sending me texts, but still they persist and the latest was a very bewildering message about wanting to help me with an order that I had made! How can I get this company to stop all communication with me? I don’t wish to hear from them and have no intention of ever ordering from them again.
By Jane H.
Response from Ocean & Company· Dec 2, 2021
We're so sorry to bother you! If you'd like to stop receiving texts please either reply "STOP" in the text chain with us or email [email protected] with your phone number so that we can unsubscribe you from text messages.