Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
358 reviews
OakjuriSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At OAK JURI, we believe that true luxury lies not in the price tag but in the craftsmanship and beauty of each piece. Our collection of earrings, necklaces, rings, and more is designed to bring timeless sophistication into your life without compromising your budget.
Oakjuri (oakjuri.com) has 358 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
358 approved reviews, newest moderated first
Customer service was phenomenal. I mistakenly ordered the wrong size for my bracelet and sent them a message. I got a response very quickly and they were able to change the sizing before my order shipped.
By Jackson, E.
Wonderful customer service and the ring was beautiful. I will be purchasing again
By Carla
I was really nervous to purchase from them, but I just received my order. I got a ring and necklace, and I’m actually pretty happy with my purchase. As I said, I was nervous to purchase because there aren’t a lot of reviews, but they are a legit company. I only wish they updated their return policy (not that I’m going to return anything). The only reason you can return is if the items are damaged. Otherwise pretty happy with this purchase.
By Shell
Response from Oakjuri· Apr 7, 2026
Hi there, Thank you so much for your honest feedback — we truly appreciate you giving us a chance and are so glad to hear that you’re happy with your ring and necklace! We completely understand your initial concerns, especially when there aren’t many reviews available yet, and it means a lot to us that you trusted us with your order. Regarding our return policy, we appreciate your feedback and are continuously working to improve both our products and customer experience. While our current policy focuses on quality-related issues, our team is always here to assist and find the best possible solution if anything comes up. Thank you again for your support — it truly means a lot to us. Kind regards, OAKJURI Team
I found out about OAK JURI on tic tok. I bought a ring it is beautiful , very detailed. It was so beautiful I order 3 more pieces of jewelry . Customer service was quit to answer I had to change a bracelet size. Also love the boxes the jewelry come in very classy. Thank u Oak JURI
By Paula B.
This company is shit customer service sucks . They don’t honor their customers properly they don’t refund items I made a mistake ordered from them for the holidays my items were not delivered I explained I had to give the people i purchased the item money for the holidays. I waited , waited time went by nothing .when I emailed the company they didn’t believe and refused to refund the money months later . They agreed to resend the item was not needed but I was very disappointed and dissatisfied.
By Beautiful F.
Response from Oakjuri· Apr 7, 2026
Hi there, We’re truly sorry to hear about your experience and understand how disappointing this must have been, especially during the holiday period. International shipping can sometimes be affected by delays outside of our control, and we sincerely apologize if this caused inconvenience with your plans. Regarding your case, our team aimed to offer a solution by arranging a replacement shipment when the original package could not be confirmed as delivered. We understand that this may not have been the ideal outcome for you, and we regret any frustration caused during the process. If there’s anything further we can do to assist or review your case again, please feel free to contact us at [email protected] . We’re always here to help and improve your experience with us. Thank you for your feedback. Kind regards, Service Team
I bought this bracelet for my wife for Valentines Day. When she received the gift she was excited. The bracelet was high quality, and looked great on her wrist. I would recommend this bracelet to anyone!!
By Doug H.
Merci beaucoup J’ai reçu ma commande rapidement C’est la 3ème 😁😁 Et franchement j’adore la qualité des bijoux ❤️❤️❤️
By SARRA
Shipping was fast and with no issues. The quality is great! I was worried that my gold ring would tarnish and look cheap and lightweight but everything looks incredibly beautiful and high-quality.
By Angelina B.
